Christmas Support Worker

TSA The Salvation Army TSA; Halifax; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Health and dental benefits

RRSPs

Paid vacation and sick time

Flexible work arrangements

Job summary

The Salvation Army Community and Family Services in Halifax is seeking a temporary full-time Christmas Program Support Worker to assist with the Christmas Assistance Program, client support, and volunteer coordination. The role involves data entry, processing applications, and ensuring smooth operations across registration, toy and food distribution, and event setup.

Work hours are 8:30–4:00, Monday to Friday, with a focus on compassionate service, confidentiality, and community impact during

Qualifications

• Minimum of a Grade 12 diploma or equivalent.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and discretion.
• Strong interpersonal skills with clients, volunteers, and staff.
• Willingness to undergo background checks (CRQ/Abuse Registry).
• Basic computer and data entry skills; training provided for software like Link2Feed/Jotform.

Responsibilities

• Assist with Christmas Assistance Program registrations, including data entry and client support.
• Provide information on eligibility, documentation, and program processes.
• Support the distribution of toys, food, and gift cards.
• Assist with volunteer coordination during Christmas events.
• Set up, maintain, and clean program spaces and donation areas.
• Answer phones, respond to emails, and file paperwork.
• Contribute to donation intake, sorting and inventory management.

Skills

Organizational skills

Time management

Interpersonal skills

Oral and written communication

Education

Grade 12 diploma

Tools

Link2Feed

Jotform

Databases

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Christmas Program Support Worker provides temporary support to Community and Family Services during the Christmas season. This position assists in all aspects of the Christmas Assistance Program, including administration, client support, volunteer support, event preparation, and other program activities. The goal of this role is to help ensure that the Christmas program runs smoothly and effectively, serving individuals and families in need with dignity and compassion.

Key Accountabilities

• Assist with Christmas Assistance Program registrations, including processing applications, entering data, and providing client support in person, by phone, and online.
• Provide information to clients regarding eligibility, documentation, and program processes.
• Support the organization and distribution of toys, food, and gift cards
• Assist with volunteer support during Christmas events, including welcoming, orienting, and supporting volunteers as needed.
• Participate in the setup, maintenance, and cleanup of Christmas program spaces, donation areas, and distribution centers.
• Support administrative tasks such as answering phones, responding to emails, and filing paperwork.
• Contribute to donation intake, sorting, and inventory management.
• Perform other duties as assigned to ensure the success of the overall Christmas Program.

Working Conditions

This is a temporary full time position ending December 31, 2026.

Hours of Work: 8:30-4PM (M-F), with a 30 minute unpaid lunch. Flexibility required.

Location

The Salvation Army Community and Family Services
2038 Gottingen Street
Halifax, Nova Scotia B3K 3A9

Education, Experience and Qualifications

Minimum of a Grade 12 diploma or equivalent. Strong organizational and time-management skills. Ability to maintain confidentiality and exercise discretion. Strong interpersonal skills with the ability to work effectively with clients, volunteers, and staff. Ability to contribute positively as a team member while also working independently. Flexible, teachable, and adaptable to a variety of tasks. Honest, punctual, and able to represent The Salvation Army in a professional, courteous manner. Willingness and ability to undergo applicable screening and background checks to the satisfaction of The Salvation Army (including Criminal Record Check and Abuse Registry Check). Commitment to the mission and values of The Salvation Army in Canada. Basic computer and data entry skills; experience with software such as Link2Feed, Jotform, or other databases considered an asset (training provided). Proven oral and written communication skills.

Compensation

The target hiring range for this position is $17.00 to $18.08 with a maximum of $21.69. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodations

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Benefits and Culture

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

To look for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.