Christmas Support Worker

The Salvation Army Canada and Bermuda Territory; Halifax; On-site; CAD 23,000 - 30,000; Full time

Job summary

The Salvation Army Canada and Bermuda Territory is seeking a Christmas Program Support Worker to provide temporary support to Community and Family Services in Halifax during the Christmas season. The role covers administration, client and volunteer support, event prep and related program activities to ensure the program runs smoothly with dignity and compassion.

Typical duties include client registrations, eligibility guidance, toy and food distribution, volunteer coordination, and data entry.

Qualifications

• Minimum of a Grade 12 diploma or equivalent.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and exercise discretion.
• Strong interpersonal skills with clients, volunteers and staff.
• Team player yet able to work independently.
• Willingness to undergo screening and background checks.
• Basic computer and data entry skills; experience with Link2Feed/Jotform is an asset.

Responsibilities

• Assist with Christmas Assistance Program registrations, including processing applications and data entry.
• Provide information to clients regarding eligibility, documentation, and processes.
• Support organization and distribution of toys, food, and gift cards.
• Assist with volunteer support during Christmas events and orientations.
• Setup and maintain Christmas program spaces, donation areas, and distribution centers.
• Handle phones, emails and filing; perform donated inventory tasks as needed.
• Contribute to donation intake, sorting and inventory management.
• Perform other duties to ensure smooth operation of the Christmas program.

Skills

Strong organizational skills

Time-management

Interpersonal skills

Oral and written communication

Confidentiality and discretion

Data entry

Education

Grade 12 diploma or equivalent

Tools

Link2Feed

Jotform

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Christmas Program Support Worker provides temporary support to Community and Family Services during the Christmas season. This position assists in all aspects of the Christmas Assistance Program, including administration, client support, volunteer support, event preparation, and other program activities. The goal of this role is to help ensure that the Christmas program runs smoothly and effectively, serving individuals and families in need with dignity and compassion.

KEY Accountabilities:

• Assist with Christmas Assistance Program registrations, including processing applications, entering data, and providing client support in person, by phone, and online.
• Provide information to clients regarding eligibility, documentation, and program processes.
• Support the organization and distribution of toys, food, and gift cards
• Assist with volunteer support during Christmas events, including welcoming, orienting, and supporting volunteers as needed.
• Participate in the setup, maintenance, and cleanup of Christmas program spaces, donation areas, and distribution centers.
• Support administrative tasks such as answering phones, responding to emails, and filing paperwork.
• Contribute to donation intake, sorting, and inventory management.
• Perform other duties as assigned to ensure the success of the overall Christmas Program.

Working Conditions:

• This is a temporary full time positon ending December 31, 2026
• Hours of Work: 8:30-4PM (M-F), with a 30 minute unpaid lunch
• Flexibility required

The Salvation ArmyCommunity and Family Services2038 Gottingen Street Halifax, Nova Scotia

B3K 3A9

Education, Experience and Qualifications:

• Minimum of a Grade 12 diploma or equivalent.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and exercise discretion.
• Strong interpersonal skills with the ability to work effectively with clients, volunteers, and staff.
• Ability to contribute positively as a team member while also working independently.
• Flexible, teachable, and adaptable to a variety of tasks.
• Honest, punctual, and able to represent The Salvation Army in a professional, courteous manner.
• Willingness and ability to undergo applicable screening and background checks to the satisfaction of The Salvation Army (including Criminal Record Check and Abuse Registry Check).
• Commitment to the mission and values of The Salvation Army in Canada.
• Basic computer and data entry skills; experience with software such as Link2Feed, Jotform, or other databases considered an asset (training provided).
• Proven oral and written communication skills.

Compensation:

The target hiring range for this position is $17.00 to $18.08 with a maximum of $21.69.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.