Chocolate Shop Assistant Manager: Lead Sales & Customer Experience

Ghirardelli Chocolate Company; London; Sur place; CAD 47 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Corporate Gym Discount Rates

Wellness Program

Chocolate!

Résumé du poste

Lindt Canada is seeking an enthusiastic Assistant Store Manager for the Lindt Chocolate Shop in Masonville. You will lead daily operations, supervise staff, and help grow sales while maintaining exceptional customer service.

The role requires strong communication, retail management experience, and a passion for chocolate. A competitive rewards package includes health benefits, retirement savings, and wellness programs.

Qualifications

• Excellent communication and interpersonal skills are required.
• Strong sales focus with ability to drive merchandising standards.
• Experience in team supervision and coaching is preferred.

Responsabilités

• Assist with daily operations of the Lindt Chocolate Shop.
• Support generation and growth of corporate sales.
• Model exemplary customer service and establish service standards.
• Monitor sales performance and labour to maximize profitability without compromising service.
• Assist with recruitment activities including interviewing and hiring Retail Sales Associates.
• Supervise staff to maximize service, sales and profitability.
• Support training on sales techniques and product knowledge.
• Manage inventory ordering and loss prevention.

Connaissances

Communication skills

Sales & merchandising

Customer service

Staff supervision

Recruitment support

Formation

Post-secondary education

Outils

MS Office

Description du poste

Lindt Canada is seeking an enthusiastic Assistant Store Manager for the Lindt Chocolate Shop in Masonville. You will lead daily operations, supervise staff, and help grow sales while maintaining exceptional customer service.

The role requires strong communication, retail management experience, and a passion for chocolate. A competitive rewards package includes health benefits, retirement savings, and wellness programs.