Chinese/ English Administrative & Customer Service Representative

Express Employment Professionals; Delta; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Benefits after probation

Job summary

Express Employment Professionals in Delta, BC is hiring a full-time Customer Support / Administration for a health food distribution company. The ideal candidate is energetic, outgoing and customer-service oriented, fluent in Mandarin or Cantonese with conversational English.

Responsibilities include providing customer service via email, phone or in person, performing administrative duties, and occasionally helping with small orders or event support.

Qualifications

• Energetic, professional and customer-oriented attitude.
• Experience in customer service.
• Attention to detail and organization.
• Proficient with MS Office Suite.

Responsibilities

• Provide customer service through email, phone or walk-in clients.
• Perform administrative tasks related to customer support.
• Occasionally assist with simple orders or event support.

Skills

Mandarin

Cantonese

English

Customer service

MS Office

Education

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Express Employment Professionals, Delta, is hiring for a full time Mandarin or Cantonese/ English speaking Customer Support / Administration for a health food distribution company. The ideal candidate is energetic, outgoing and is customer-service oriented. The person with the right customer service attitude is welcome!

Requirements

• Offer customer service through email, phone or walk-in clients
• Administrative work related to customer support
• Occasionally physical work which will be to pick up simple/ small orders from warehouse or will assist during events

Education and Experience

• Successful candidates must be energetic, professional, proactive and positive
• Experience in customer service
• Attention to detail and excellent organizational skills
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Able to work to deadlines, prioritize tasks appropriately and multitask effectively
• Post-Secondary education would be an asset
• Fluent Mandarin or Cantonese. Conversational English skills - good written communication.

Work Schedule is Mondays to Thursdays are 1pm to 9pm, Fri 11am to 7pm, rare occasion Saturday for events

Wage is $16.30-18.30/ hour. Benefits after probationary period.