Chief Functional Analyst

National Bank of Canada; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank seeks a Chief Functional Analyst to join the Finance - Accounting IT transformation. You will analyze, optimize and develop business applications and information systems, ensuring functional consistency with user needs and requirements.

You will document requests, design system behavior, and collaborate with delivery teams to define acceptance criteria and perform testing in an agile environment. This role offers hybrid work and growth opportunities.

Qualifications

• University degree or diploma in a related field and several years of relevant experience.
• Experience managing business processes and requirements.
• Proven experience of functional and technical analysis in delivering large-scale projects.
• Experience with testing scenarios and user support; delivery in Agile (Scrum, Kanban, SAFe) with Atlassian tools.
• Strong interest and practical experience with AI technologies, including generative AI and intelligent automation.

Responsibilities

• Understand business sector strategies, issues and operational realities to support IT teams in developing efficient solutions.
• Conduct complex analyses, identify discrepancies, and make recommendations to optimize system efficiency and resolve issues.
• Document requests and make recommendations for designing or adapting systems to meet business needs and facilitate decision-making.
• Produce technical and functional specifications including expected system behaviours, use cases and user interactions with the system.
• Design diagrams to model current and target processes.
• Collaborate with your delivery team to define acceptance criteria, draw up plans and carry out functionality tests.

Skills

Requirements Analysis

Process Modeling

Agile Delivery

Jira

Confluence

Stakeholder Engagement

Data Analysis

AI Enthusiasm

Education

University degree or diploma in a related field

Tools

Jira

Confluence

Job description

Area(s) of interest: Information technology

Location(s): Montreal

A career as a Chief Functional Analyst in the Finance - Accounting team means that you will play a key role in National Bank’s IT transformation. Working closely with a multidisciplinary team, you will analyze, optimize and develop business applications and information systems.

You’ll have the opportunity to actively contribute to our organization by using your understanding of user needs, requirements management and process analysis to ensure that the solutions implemented are functionally consistent.

• Understand business sector strategies, issues and operational realities so you can support IT teams in developing efficient solutions
• Conduct complex analyses, identify discrepancies, and make recommendations to optimize system efficiency and resolve issues
• Document requests and make recommendations for designing or adapting systems to meet business needs and facilitate decision-making
• Produce technical and functional specifications including expected system behaviours, use cases and user interactions with the system
• Design diagrams to model current and target processes
• Collaborate with your delivery team to define acceptance criteria, draw up plans and carry out functionality tests

Your team

The IT and Operations teams are made of 5500 proactive, collaborative specialists who work with agility to seize opportunities.

You’ll be on a large team of 15 colleagues and report to the Senior Manager.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.

Prerequisites

• University degree or another diploma in a related field and several years of relevant experience
• Experience managing business processes and requirements
• Proven experience of functional and technical analysis in delivering large-scale projects
• Experience with testing scenarios and user support
• Experience of delivery in Agile mode (Scrum, Kanban, SAFe) and knowledge of Atlassian tools (JIRA, Confluence, etc.)
• Ability to think strategically and manage priorities
• Strong interest and practical experience with artificial intelligence (AI) technologies, including generative AI, intelligent automation and decision support tools, assets
• Knowledge of finance and accounting, an asset.

Languages:

French

Skills

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• Artificial Intelligence
• Data Analysis
• Diversity & Inclusion
• Functional Analysis
• Atlassian Jira
• Teamwork
• Cybersecurity
• Empathy
• Finance
• Accounting
• Initiative
• Learning
• Agility
• Resiliency

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?