Chief Functionnal Analyst MCP Client Domain

Banque Nationale du Canada; Montreal (administrative region); Hybrid; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid work setup

Data Academy / training programs

Job summary

Banque Nationale du Canada in Montreal seeks a Chief Functional Analyst for the MCP - Master Client Profile team to play a strategic role in customer data management within the bank’s data ecosystem. You will join a squad responsible for integrating new client-domain capabilities into our assets and will contribute to cloud transformation.

You will work with IT, architects and developers to ensure a coherent vision, lead workshops, and help improve data quality and governance to support the

Qualifications

• Bachelor’s degree or diploma in computer science or related field with IT experience.
• Experience in workshop facilitation and stakeholder management.
• Experience within a data ecosystem (SQL, Oracle).
• Mastery of modeling tools (UML, BPMN, Collibra) and Agile methodologies (Scrum, Kanban, SAFe).
• Knowledge of Atlassian tools (JIRA, Confluence).
• Experience in documenting functional requirements.
• Excellent autonomy, organization, and ability to manage multiple priorities.
• Team spirit, curiosity, flexibility and open-mindedness.

Responsibilities

• Analyze business issues, map processes and identify data needs.
• Collaborate with IT, architects and developers to ensure a coherent vision and lead workshops.
• Implement governance of the master data (MDM) of the Bank.
• Support POs and stakeholders in prioritizing deliverables.
• Diagnose data-related issues and propose continuous improvements.
• Convert business needs into functional requirements, write use cases and business rules.
• Participate in testing strategy, validate scenarios and backlog management.

Skills

Business analysis

Data governance

Process mapping

Stakeholder management

Workshop facilitation

Agile methodologies

Team collaboration

Education

Bachelor’s degree in computer science or related field

Tools

JIRA

Confluence

Collibra

UML

BPMN

SQL

MySQL

Oracle

Job description

Hybrid

Job number

35518

Category

Senior Professional

Status: Permanent

Schedule: Full-Time

14-Sep-2026

Area(s) of interest: Information technology

Location(s): Montreal

A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the Bank’s data ecosystem, where every decision contributes to offering an exceptional experience to our clients.

You are part of a squad dedicated to the implementation and integration of new business capabilities from the client domain into our assets.

We are accelerating our cloud transformation, and to achieve it, we need your expertise, your curiosity, and your collaborative spirit.

You are part of a passionate, committed and rigorous team. You will have the opportunity to contribute to large-scale projects, develop your skills and have a real impact on data quality and the Bank’s strategic decisions.

• Your role is a hybrid of business analyst/functional analyst.
• Analyze business issues, map processes and identify data needs
• Collaborate with IT, architects and developers to ensure a coherent vision, lead workshops
• Implement the governance of the master data (MDM) of the Bank
• Support POs (product owners) and stakeholders in prioritizing value-added deliverables
• Diagnose data-related issues and propose continuous improvements
• Convert business needs into functional requirements, write use cases and business rules
• Participate in the testing strategy, validate scenarios and support backlog management.

Your team

IT and Operations is made of more than 5,500 specialists who work in an agile, proactive and collaborative way to seize opportunities, stay at the cutting edge of technologies and continuously improve processes.

You are part of the MCP - Master Client Profile team with 70 colleagues and you report to the Senior Manager. Our team stands out for its level of maturity, experience and knowledge of the business sector.

We aim to offer you maximum flexibility to promote your quality of life. This is shown by a hybrid work setup and a flexible schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training and coaching and mentoring support are always available to you.

Prerequisites

• Bachelor’s degree or other diploma in computer science, or related, and several years of experience in IT as a business analyst and/or functional, ideally in a banking environment
• Experience in workshop facilitation and stakeholder management
• Experience within a data ecosystem (SQL, Oracle)
• Mastery of modeling tools (UML, BPMN, Collibra) and Agile methodology (Scrum, Kanban, SAFe)
• Knowledge of Atlassian tools (JIRA, Confluence)
• Experience in functional requirements documentation
• Excellent autonomy, sense of organization and ability to manage multiple priorities
• Team spirit, curiosity, flexibility and open-mindedness.

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Skills

Artificial Intelligence Diversity & Inclusion Functional Analysis Atlassian Jira Kanban MySQL Teamwork Cybersecurity Empathy Initiative Learning Agility Oracle Resiliency Atlassian Confluence Collibra

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?