Chief Application Analyst

National Bank of Canada; Montreal; Hybrid; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Chief Application Analyst to lead the governance and evolution of a strategic cloud platform used across multiple bank sectors. You will advise users, prioritize changes with the Product Owner and ensure robust incident management, data integrations and reporting.

The role emphasizes collaboration, continuous improvement and responsible AI use, with a hybrid work setup and opportunities to influence the data ecosystem and value creation for the organization.

Qualifications

• Relevant bachelor’s degree or equivalent combination of education and experience.
• Experience managing, maintaining and evolving a business application used by several user groups.
• Experience analyzing needs, coordinating application developments and managing stakeholders in a complex environment.
• Ability to understand business processes, interactions between different applications and perform data integrations.
• Rigor in managing risks, changes and priorities, as well as a strong interest in continuous improvement, data and technology.
• Excellent communication skills, collaboration, analysis and influential leadership with stakeholders.
• Experience with CRM, compliance, audit or financial disclosure solutions, knowledge of Workiva, SQL, APIs, Power BI or similar tools, CPA designation is a strong asset.

Responsibilities

• Act as a reference person for a strategic cloud platform used by several Bank sectors and ensure its maintenance, stability, security and evolution
• Advise users to understand their needs, promote best practices and recommend solutions to maximize the value of the platform
• Work with the Product Owner to prioritize requests, define changes and contribute to the solution roadmap
• Governance of the platform, including managing access, configurations, workspaces, controls and user standards
• Coordinate incident resolution, upgrades and upgrade requests with service providers, technology teams and business partners
• Ensure the reliability of integrations, data flows, automations, reports and dashboards supporting the various user sectors
• Assess the impacts of changes, supervise testing and support the implementation of application changes
• Identify optimization opportunities and recommend improvements that contribute to operational efficiency, the user experience and the creation of value for the organization.

Skills

Artificial Intelligence

Certified Public Accountant

Cybersecurity

Data Processing

Diversity & Inclusion

Empathy

Finance

Functional Analysis

Initiative

Learning Agility

MySQL

Resiliency

Teamwork

Workflow APIs

Workiva

SQL

APIs

Power BI

CRM

Compliance

Audit

Financial Disclosure

Education

Bachelor's degree or equivalent

Tools

Workiva

SQL

APIs

Power BI

CRM

Compliance

Audit

Financial Disclosure

Job description

A career as a Chief Application Analyst in the IT Delivery – Finance team at National Bank means acting as a reference for a cross-sector solution used by several Bank sectors.

Your expertise in application management, your understanding of business needs and your ability to develop a cloud platform in a complex and regulated environment will help you use it wisely, develop it and create value for user sectors.

You don't have to be a specialist in all the financial areas covered by the platform. Your role is to understand processes, data, interactions between the different components of the solution and user needs in order to recommend consistent, sustainable and scalable solutions.

• Act as a reference person for a strategic cloud platform used by several Bank sectors and ensure its maintenance, stability, security and evolution
• Advise users to understand their needs, promote best practices and recommend solutions to maximize the value of the platform
• Work with the Product Owner to prioritize requests, define changes and contribute to the solution roadmap
• Governance of the platform, including managing access, configurations, workspaces, controls and user standards
• Coordinate incident resolution, upgrades and upgrade requests with service providers, technology teams and business partners
• Ensure the reliability of integrations, data flows, automations, reports and dashboards supporting the various user sectors
• Assess the impacts of changes, supervise testing and support the implementation of application changes
• Identify optimization opportunities and recommend improvements that contribute to operational efficiency, the user experience and the creation of value for the organization.

Your team

IT and Operations have more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes

Within IT Delivery - Cross-sector Solutions, Acceleration and Data, you are part of a team of 7 colleagues and report directly to the Asset Manager.

Our team stands out for its expertise in managing and evolving strategic applications, its proximity to business partners, its collaborative approach and its ability to deliver sustainable solutions that generate concrete value for the organization. We promote an environment focused on mutual support, continuous improvement and developing expertise, while encouraging the responsible and effective use of artificial intelligence to accelerate value creation.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

We also favor various forms of continuous learning to support your development, including on-the-job learning, access to training content and collaboration with colleagues with diverse expertise. You will also contribute to transformation projects and receive support from experts to develop your knowledge and autonomy.

Prerequisites

• Relevant bachelor’s degree or equivalent combination of education and experience
• Experience managing, maintaining and evolving a business application used by several user groups
• Experience analyzing needs, coordinating application developments and managing stakeholders in a complex environment
• Ability to understand business processes, interactions between different applications and perform data integrations
• Rigor in managing risks, changes and priorities, as well as a strong interest in continuous improvement, data and technology
• Excellent communication skills, collaboration, analysis and influential leadership with stakeholders
• experience with CRM, compliance, audit or financial disclosure solutions, knowledge of Workiva, SQL, APIs, Power BI or similar tools, CPA professional designation as well as experience in financial disclosure, a strong asset.

Languages: French, English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Artificial Intelligence, Certified Public Accountant, Cybersecurity, Data Processing, Diversity & Inclusion, Empathy, Finance, Functional Analysis, Initiative, Learning Agility, MySQL, Resiliency, Teamwork, Workflow APIs, Workiva

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!