Chief Business Analyst IT Insurance sector

National Bank of Canada; Montreal; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking a Chief Business Analyst to drive IT Insurance initiatives in a hybrid Montreal setting. The role collaborates with project managers, analysts, developers and business experts to deploy value-driven solutions.

Responsibilities include backlog definition, prioritization, and maintaining alignment with project plans while guiding teams through Agile ceremonies and strategy. Strong insurance/finance knowledge is a plus.

Qualifications

• Bachelor's degree and five years of relevant experience
• Expertise in insurance and finance is an asset
• Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence)

Responsibilities

• Coach partners in backlog definition, management and prioritization within Agile delivery
• Define project vision, orientations and objectives
• Monitor backlog to keep it updated and prioritized
• Ensure backlog items are understood by developers to document technical requirements
• Define scope and delivery strategy (releases) as business context evolves
• Act as a reference for developers and analysts on business needs
• Collaborate with project manager to align scope with planning, budgets, risks and issues
• Participate in Agile ceremonies and recurring project meetings
• Work with stakeholders including PMs, architects, developers, analysts and integrators
• Engage employees and demonstrate strong interpersonal skills

Skills

Agile methodologies (Scrum/Kanban/SAFe

Customer-centric mindset

Interpersonal skills

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

Chief Business Analyst IT Insurance sector

Hybrid

Job number

36234

Category

Senior Professional

Status: Permanent

State

Country

Canada

Schedule: Full-Time

12-Nov-2026

Area(s) of interest: Information technology

Location(s): Montreal

National Bank is looking for a Chief Business Analyst to support the acceleration plan for the Insurance sector. This person works primarily with project managers, functional analysts, developers and business experts. Working with these various partners, the Chief Business Analyst must ensure the deployment of solutions that meet the identified needs and objectives while maximizing the value generated.

The Chief Business Analyst is responsible for supporting partners in defining all the needs related to the project, feeding the product backlog and helping to prioritize it during the implementation activities. He or she must develop a great mastery of all business needs in order to be able to answer the questions of the multiple actors of the organization, in particular, functional analysts and developers. Finally, the Chief Business Analyst is responsible for the scope and activities related to its evolution during the implementation.

• Support business partners by coaching them in the definition, management and prioritization of the backlog as well as its involvement in the Agile value delivery process.
• Participate in the definition of the vision, orientations and objectives of the projects
• Continuous backlog monitoring: Help define and maintain the product backlog up to date and prioritized.
• Ensure the understanding of the product backlog by functional analysts in order to allow them to document the technical requirements for the development teams
• Help define, circumscribe and adapt the scope and delivery strategy (releases) according to the evolution of the business context and the objectives pursued.
• Act as a reference for developers and analysts for all questions related to business needs.
• Collaboration with the project manager on a multitude of aspects to ensure the alignment of scope elements with those of planning: Project plan, budgets, risk identification and mitigation, issue resolution, communication, change management.
• Active participation in Agile ceremonies and any other recurring meetings necessary for the smooth running of the project (Example: weekly divers).
• Work closely with key stakeholders: project manager, architects, developers, functional analysts and integrators.
• Mobilize employees and demonstrate exemplary interpersonal skills

Your team

ITOPS is more than 5,200 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within the IT Insurance sector, you are part of a large team of more than 30 colleagues and report to the Senior Asset Manager. We aim to offer you maximum flexibility to promote your quality of life. This translates into a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

Prerequisites

• Bachelor's degree, related to industry, and five years of relevant experience
• Expertise in the field of insurance and finance, an asset
• Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence, ...)
• Mastery of interpersonal relationships and the ability to generate employee engagement are essential for this role
• Be customer-centric, popularize and manage ambiguity or complexity.

Languages:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during your initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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