Change Management Lead

Insight Global; Toronto; Presencial; CAD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a Change Management Lead for a Big 5 Canadian banking client. The successful candidate will support change management efforts for a large-scale digital transformation initiative focused on enhancing the bank's Homebuyer Customer Journey.

The ideal candidate is a strategic change leader with experience driving enterprise-wide transformation, building executive buy-in, and leading frontline adoption initiatives within large financial institutions.

Formación

• 5+ years of progressive change management experience.
• Experience leading enterprise-wide change within large financial institutions.
• Ability to secure executive sponsorship and stakeholder buy-in.
• Experience in large, complex enterprise environments with multiple stakeholder groups.
• Strong strategic thinking, organization, and prioritization skills.
• Excellent communication, facilitation, and relationship-building abilities.
• Prosci Change Management Certification (or equivalent formal change management certification).
• PMP, PMI-ACP, or other project/program management certifications.
• Lean Six Sigma Black Belt or equivalent process improvement certification.
• Retail banking experience, particularly within home financing, mortgage, branch, or customer journey transformation programs.

Conocimientos

Change management

Stakeholder engagement

Executive sponsorship

Enterprise transformation

Strategic thinking

Communication skills

Facilitation

Relationship building

Prosci cert.

PMP/PMI-ACP

Lean Six Sigma Black Belt

Retail banking

Home financing

Descripción del empleo

Job Description

Insight Global is seeking a Change Management Lead for a Big 5 Canadian banking client. The successful candidate will support change management efforts for a large-scale digital transformation initiative focused on enhancing the bank's Homebuyer Customer Journey. Additional transformation and change initiatives may be assigned based on business priorities and capacity.

The ideal candidate is a strategic change leader with experience driving enterprise-wide transformation, building executive buy-in, and leading frontline adoption initiatives within large financial institutions.

Skills and Requirements

• 5+ years of progressive change management experience.
• Proven experience leading change initiatives impacting large frontline employee populations within a major financial institution.
• Strong ability to influence stakeholders and secure executive sponsorship and leadership buy-in.
• Experience operating within large, complex enterprise environments with multiple stakeholder groups.
• Exceptional strategic thinking, organizational, and prioritization skills.
• Outstanding communication, facilitation, and relationship-building abilities.
• Prosci Change Management Certification (or equivalent formal change management certification).
• PMP, PMI-ACP, or other project/program management certifications.
• Lean Six Sigma Black Belt or equivalent process improvement certification.
• Retail banking experience, particularly within home financing, mortgage, branch, or customer journey transformation programs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].