Change Manager - Senior

IFG International Financial Group Ltd; Toronto; Hybrid; CAD 83,000 - 124,000; Full time

Job summary

IFG International Financial Group Ltd. is seeking a Senior Change Manager for a 6-month contract in Toronto, Ontario.

The role focuses on leading people change management for key banking projects, collaborating with leadership to improve adoption of new ways of working, and delivering on-time, on-budget outcomes with measurable benefits. This position requires experience in financial institutions, strong communication and presentation skills, and proficiency with tools like PowerPoint, MS

Qualifications

• Financial Institution experience
• Experience with ADKAR change management model
• Experience presenting to senior leadership
• 5-7 years of people change management experience
• Developing strategy for people change management

Responsibilities

• Leads large cross-functional change projects or programs.
• Produces project charters with sponsors and stakeholders.
• Deploys change tools to drive adoption of new behaviors.
• Defines milestones and deliverables for change plans.
• Leads organizational change work including communication, training, and leadership involvement.
• Develops success measures for adoption and sustainment.
• Identifies and mitigates risks and issues; performs quality reviews.

Skills

Communication skills

Presentation skills

Relationship management

Stakeholder management

Education

High School Diploma

Bachelor's degree in business/HR/MIS/ops

PROSCI certification

PM/change management education

Tools

Microsoft Project

PowerPoint

Word

Excel

Visio

Job description

Pay Rate: $80 Location: Toronto ON Job Type: Contract Our client, a top banking client in Canada is looking to hire Senior Change Manager for their team with a contract for 6 Months with potential extension. Hybrid // Core day - Wednesdays once a week and every third Friday a month. Can be changed depending on business and program needs in Downtown Toronto

Job Description

As the Senior Consultant, People Change Management, you will play a key role in successfully managing and sustaining transformational changes within Canadian Banking. You will own the People Change Management deliverables for key projects, and ensure objectives are met on time, on budget, and with increased employee adoption. You will also work with Leadership to increase adoption of the new way of working by driving higher utilization and proficiency to ensure a positive employee and client experience and accelerate benefit realization.

How You’ll Succeed

• Relationship Management - You build strong relationships internally and externally. You understand views of various stakeholders and facilitate problem solving to find the best solutions for our clients, employees, and shareholders.
• Consulting - You are not only advocating for the business but also for 'our clients'. You influence and impact decisions in support of business objectives. In doing so, you will validate current processes and propose alternative options for achieving organizational goals.
• People Change Management - You are a seasoned expert with leading and planning key initiatives and projects with a focus on positive people impacts. You can work with minimal direction using deep knowledge of People Change Management practices to determine objectives, build and deliver on a holistic change management plan that illustrates and measures impacts, while providing regular reporting and presenting findings.

Summary

The main function of a change manager at this level is to lead large cross-functional projects or programs.

Job Responsibilities

• Leads high level (size, scope, complexity, criticality and impact) or cross-functional change projects, or a major change program, or multiple work streams within a large program.
• Leads production of project charter with business sponsor(s) and stakeholder(s); facilitates shared meaning and commitment to goals.
• Deploys change tools to drive adoption of new behaviors.
• Defines change plan milestones and deliverables and manages assignments to completion. Drives project outcomes and ensures achievement of benefits.
• Develops and facilitates organizational change work including change readiness, input to communication development, input to talent management processes, input to leadership and ownership, learning/training, and change implementation and reinforcement plan.
• Leads production of success measures for adoption and sustainment.
• Ensures timely identification and mitigation of risks and issues.
• Performs quality reviews of projects.

Must Have Requirements

• Financial Institution experience
• Proficient with PowerPoint
• 5-7 years of people change management experience
• Developing strategy for people change management
• Tools and methodologies
• Experience working with ADKAR change management model
• Experience completing Change Impact assessments/Leadership Engagement Plans/Tactical Plans supporting ADKAR
• Experience completing end to end People Change Management Strategies and implementation of those strategies
• PROSCI certification
• Experience in presenting in front of senior leadership

Skills

• Experience in primary discipline (project management, change management or business analysis) in a consulting environment.
• Excellent communication skills (written, verbal, facilitation and presentation.)
• Excellent technical skills (e.g., Microsoft Project, PowerPoint, Word, Excel, Visio.)
• Experience in a large global consumer-oriented business in the retail industry and/or a multi-channel/multi-brand business.

Education and Experience

• Required Education: H.S. diploma or equivalent. Preferred: Bachelor's degree in business, management, HR, MIS, operations or related field.
• Formal education or certification in one or more disciplines (project management, change management, business analysis, or business process re‑engineering.)
• 5-7 years' experience.

If you are interested in hearing more about this role, please send your updated resume in MS Word format to [e-mail] and mention the " Senior Change Manager" in the subject line.

Other roles can be viewed at www.ifg-global.com