Organizational Change Management, Manager

RSM Canada Operations ULC; Toronto; On-site; CAD 98,000 - 180,000; Full time

Job summary

RSM Canada Operations ULC seeks an experienced Change Management Manager to join our Management Consulting practice within Enterprise Performance. You will help clients navigate complex business and technology transformations by combining strategic consulting, organizational change management, and transformation delivery expertise.

The ideal candidate will have ERP transformation experience, strong stakeholder management, and the ability to drive adoption, business readiness, and measurable

Qualifications

• Bachelor's degree in Business, Organizational Development, Psychology, Communications, Finance, Information Systems, or related field.
• 8+ years of consulting, change management, or transformation experience.
• Experience supporting large-scale business or technology transformations.

Responsibilities

• Lead change management workstreams within complex transformation initiatives (finance transformation, ERP implementations, operating model redesign).
• Partner with client stakeholders to assess impacts, identify adoption risks, and develop adoption strategies.
• Translate change impact findings into engagement, communication, training, and readiness plans.
• Design and execute change management strategies to drive adoption and benefits realization.
• Mentor junior team members and contribute to growing the Change Management capability.

Skills

ERP experience

Stakeholder management

Change management

Executive communication

Transformation delivery

Education

Bachelor's degree

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is seeking an experienced Change Management Manager to join our Management Consulting practice within the Enterprise Performance capability.

In this role, you will help clients navigate complex business and technology transformations by combining strategic consulting, organizational change management, and transformation delivery expertise. The ideal candidate will have experience supporting initiatives such as ERP implementations, finance transformation, technology modernization, and operating model redesign, with a strong ability to drive stakeholder alignment, business readiness, user adoption, and measurable business outcomes.

Responsibilities

• Lead change management workstreams within complex transformation initiatives, including finance transformation, ERP implementations, operating model redesign, shared services, technology modernization, and business process improvement efforts.
• Partner with client stakeholders to assess organizational impacts, identify adoption risks, and develop strategies that support successful business outcomes.
• Conduct change impact assessments and translate findings into actionable stakeholder engagement, communication, training, and readiness plans.
• Design and execute change management strategies that drive stakeholder alignment, user adoption, and benefits realization.
• Facilitate executive and stakeholder workshops to support strategic decision-making and organizational alignment.
• Develop and deliver communication plans, training strategies, readiness assessments, stakeholder engagement activities, and adoption measurement frameworks.
• Collaborate with cross-functional consulting teams across Finance, Technology, and Enterprise Performance solution areas to support successful program delivery.
• Manage project workstreams and ensure high-quality client service, deliverables, and outcomes.
• Support business development activities through proposal development, client presentations, and solution discussions.
• Mentor and coach junior team members while contributing to the continued growth of the Change Management capability.

Qualifications

• Bachelor's degree in Business, Organizational Development, Psychology, Communications, Finance, Information Systems, or a related field.
• 8+ years of consulting, change management, organizational transformation, or business transformation experience.
• Experience supporting large-scale business or technology transformation initiatives.
• Demonstrated experience conducting change impact assessments and developing change management plans that drive adoption and business readiness.
• Experience supporting ERP implementations or enterprise technology deployments (such as Dynamics 365, Oracle, SAP, Workday, or similar platforms).
• Strong stakeholder management, facilitation, and executive communication skills.
• Experience developing strategic communication plans, training programs, and organizational readiness activities.
• Ability to manage multiple workstreams and priorities in a fast-paced consulting environment.
• Ability to travel up to 50% throughout Canada and the United States.

Preferred Qualifications

• Experience in a consulting or professional services environment.
• Experience supporting finance transformation, CFO services, budgeting and planning processes, operating model redesign, or shared services initiatives.
• Experience partnering with Finance, Technology, Operations, and Executive leaders on transformation programs.
• Knowledge of Enterprise Performance solutions, including finance transformation, technology transformation, ERP implementation, business process optimization, and organizational change.
• Prosci Certified Change Practitioner, CCMP, PMP, MBA, or related advanced degree.
• Experience supporting adoption of Microsoft technologies, ERP platforms, or digital transformation initiatives.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

Compensation Range: $98,000 - $180,400 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Why work at RSM? At RSM, we accomplish meaningful work and make an impact on the world around us. We work hard to fully understand our clients and work even harder to understand and identify your unique skills. We celebrate the differences among us and empower our talented professionals to grow forward, both personally and professionally. Our clients benefit from fresh insights and energy as we collaborate to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.

RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].