Change Management Analyst

FinneyTaylor Consulting Group Ltd.; Edmonton; On-site; CAD 80,000 - 105,000; Full time

Job summary

FinneyTaylor Consulting Group Ltd. is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative.

This delivery-focused role develops practical deliverables, facilitates stakeholder engagements, and supports implementation readiness, communications, training and adoption. The successful candidate will work with project, business, operational, ministry and supplier stakeholders to develop materials and support implementation

Qualifications

• Bachelor’s degree in a related field.
• 4+ years of direct experience in change facilitation.
• 4+ years of experience developing change management deliverables, including: Change Strategy and Plans; Training Strategy and Plans; Stakeholder Impact Assessments; Communication Strategy and Plans.
• 4+ years of experience developing effective communication materials for stakeholders.

Responsibilities

• Develop and execute hands-on change management deliverables supporting business, process and system transformation.
• Develop and maintain stakeholder and impact assessments, readiness materials, communications, engagement materials, presentations, training content, job aids, quick-reference guides, FAQs and end-user support materials. Lead and facilitate working groups, workshops, alignment sessions, demonstrations, walkthroughs and information sessions.
• Support supplier impact assessment, segmentation, communications, engagement, onboarding, training, readiness and adoption activities.
• Gather information, identify impacts, validate requirements and translate complex project changes into clear, audience-appropriate materials.
• Develop and quality-check communications and change materials for leadership, business users, suppliers and other impacted stakeholders.
• Develop and coordinate training and user-support materials for new or changed processes, systems and ways of working.
• Support change impact assessment, stakeholder/supplier readiness, transition planning, pilot or phased rollout, implementation and post-implementation adoption.
• Track change actions, deliverables, risks, issues and dependencies.

Skills

Change facilitation

Stakeholder engagement

Training material development

Communication materials

Deliverables development

PROSCI CCMP certification

Education

Bachelor’s degree in a related field

Job description

Job Description

Our client is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative.

This is a delivery-focused role for a change professional who can develop and execute practical change management deliverables, facilitate stakeholder engagements, and support implementation readiness, communications, training and adoption. The successful candidate will work directly with project, business, operational, ministry and supplier stakeholders to develop practical change materials and support implementation activities.

Key Responsibilities

• Develop and execute hands-on change management deliverables supporting business, process and system transformation.
• Develop and maintain stakeholder and impact assessments, readiness materials, communications, engagement materials, presentations, training content, job aids, quick-reference guides, FAQs and end-user support materials. Lead and facilitate working groups, workshops, alignment sessions, demonstrations, walkthroughs and information sessions.
• Support supplier impact assessment, segmentation, communications, engagement, onboarding, training, readiness and adoption activities.
• Gather information, identify impacts, validate requirements and translate complex project changes into clear, audience-appropriate materials.
• Develop and quality-check communications and change materials for leadership, business users, suppliers and other impacted stakeholders.
• Develop and coordinate training and user-support materials for new or changed processes, systems and ways of working.
• Support change impact assessment, stakeholder/supplier readiness, transition planning, pilot or phased rollout, implementation and post-implementation adoption.
• Track change actions, deliverables, risks, issues and dependencies.

Must Have Primary Skills

The role requires someone who is comfortable getting the work done, proactively producing change artifacts, facilitating engagements and supporting execution.

Mandatory Qualifications

• Bachelor’s degree in a related field
• 4+ years of direct experience in change facilitation
• 4+ years of experience developing change management deliverables, including:
  • Change Strategy and Plans
  • Training Strategy and Plans
  • Stakeholder Impact Assessments
  • Communication Strategy and Plans
• 4+ years of experience developing effective communication materials for stakeholders

Nice To Have Secondary Skills

Nice-to-Have Qualifications

• PROSCI or CCMP certification
• 3+ years of experience developing training materials, including:
  • Documentation
  • Computer-based training modules
  • Training videos
• 3+ years of experience developing readiness programs, training or stakeholder engagement
• 2+ years of experience gathering requirements through interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases/scenarios, business analysis or business process modelling
• Must be comfortable working onsite in Edmonton 5 days per week.
• Monday–Friday, 8:15 AM–4:30 PM Alberta time.
• Background/criminal record check required.

Proven Experience In

The ideal candidate is a hands-on change management professional who can move between planning and execution—developing practical deliverables, facilitating stakeholder sessions, supporting readiness and training, and helping impacted groups successfully adopt new processes, systems and ways of working.

Skills

• Operating Systems
  • Experience In at least 4 years of experience with/in Change Management
  • Risk Management Experience
  • In at least 4 years of experience with/in Change Management Expert

Industry experience required: Government