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CHANEL CANADA ULC. in Vancouver is seeking a Watch & Fine Jewelry Specialist to maximize sales, deliver exceptional client service, and uphold CHANEL standards. You will partner with Fashion Advisors to foster relationships and loyalty across the boutique.
With 3+ years in luxury retail, you’ll drive results, maintain product knowledge, and contribute to events. Competitive base salary is CAD 80,000–83,000, with comprehensive benefits and a strong team environment.
Watches & Fine Jewelry Sales Specialist Location: CHANEL Oakridge Boutique (Vancouver) Reports to: Boutique Manager - Watches & Fine Jewelry Contract: Permanent and Full-Time Your role @ Chanel: As a Watch & Fine Jewelry Specialist, your role will be to help maximize and support all sales opportunities while maintaining the CHANEL standards in all areas.
You will also create strong client relationships by collaborating with Fashion Advisors, help to build brand and customer loyalty through excellent client service, product knowledge and care, personal presentation and teamwork.
Create a luxurious experience for all clients by asking relevant questions to correctly establish needs and preferences before presenting products. Acquire and apply high standards of product knowledge and selling skills to maximize all sales opportunities. This includes all categories of the division including High-end watches and High Jewelry. Be able to act as the Watch and Fine Jewelry expert when collaborating with Fashion Advisors who are introducing WFJ pieces to their clients. Maintain an awareness of Company and Boutique sales targets and performance, working towards all commercial objectives and goals set. Collaborate with team members to support local events. Complete any necessary administration, adhering to set procedures and policies as appropriate. Assist with regular stock level checks and ensure a high level of aftersales care through attentive follow-up. Establish and maintain sufficient knowledge of current merchandising guidelines as well as the ability to always maintain set standards. Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.
The opportunity to work with a fun, creative and passionate brand. Be part of a collaborative and inclusive team. Develop strong, lasting relationships with clients.
Competitive base salary: $80,000-$83,000CAD
Benefits are eligibility dependent and subject to change at any time.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.