Centre Operations Controls and Risk Analyst

AMA - Alberta Motor Association; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Centre Operations Controls and Risk Analyst who thrives on continuous improvement and risk management. In this pivotal role, you'll assess and strengthen internal controls across retail centres, ensuring compliance and enhancing service delivery. Your analytical skills will be key in uncovering insights and streamlining processes, while your ability to build relationships will foster a culture of proactive risk management. This position offers a dynamic environment where your contributions will drive meaningful change and efficiency. Join a team dedicated to making a real impact in the community!

Benefits

Flexible benefits packages

Employer-paid Retirement Savings Plan

50% off memberships and services

Unlimited learning opportunities

Paid time off including vacation and volunteer days

Qualifications

• 5+ years of experience in finance or operational roles.
• Strong financial controls experience and compliance-first mindset.

Responsibilities

• Conduct regular reviews of AMA Retail Centres to assess internal controls.
• Collaborate with Finance to evaluate risks and design controls.

Skills

Problem Solving

Risk Management

Financial Controls

LEAN Principles

Relationship Building

Attention to Detail

Education

Post-secondary degree in Business

Job description

Centre Operations Controls and Risk Analyst

Centre Operations Controls and Risk Analyst

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Direct message the job poster from AMA - Alberta Motor Association

You’re the kind of person who views risk not as a red flag, but as a chance to make things better. You have a knack for uncovering insights, streamlining processes, connecting the dots others might miss, and making things better. Spot an area for improvement? You’re already thinking of an improved, more effective way to tackle it. So, it’s true: you sweat the small stuff, so it doesn’t become big stuff, and we wouldn’t want it any other way.

As our Centre Operations Controls and Risk Analyst, you’ll play a key role in shaping how AMA operates across our province-wide Retail Centres. You’ll assess and strengthen internal controls, minimize risk, and bring consistency to the way we deliver exceptional service to our members. If you’re a relationship-builder, a strategic thinker, and someone who finds clarity in complexity—this is the perfect fit for you.

WHAT MOVES YOU

• You’re driven by continuous improvement and love finding better, more efficient ways to work.
• You have a curious mind and a sharp eye for detail, always looking to uncover what others might miss.
• You enjoy building strong relationships and working collaboratively to create real, lasting change.
• You’re confident navigating complexity and turning it into clear, actionable insights.
• You take pride in your integrity, your initiative, and your ability to make an impact.

WHAT YOU’LL DO

• Conduct regular and recurring indepth, on-site reviews of AMA Retail Centres to assess the effectiveness of internal controls—financial, inventory, sales, and operational processes—and ensure compliance with corporate policies. This will include regular travel to AMA centres.
• Collaborate with Finance and other internal partners to evaluate risks related to control deficiencies and assist in the design and implementation of controls to mitigate those risks.
• Provide actionable recommendations based on your findings, ensuring that improvements are implemented consistently across all centres.
• Manage the planning, scheduling, and execution of centre reviews, assessing compliance with policy and evaluating operational efficiency, identifying opportunities to apply best practices across other centres.
• Partner with internal stakeholders, including management, risk, compliance, finance, and internal audit, to build practical solutions and drive change, leveraging LEAN methodologies to streamline operations, reduce waste, and improve service delivery.
• Deliver training sessions to centre employees on fraud detection, prevention, and internal controls as it relates to financial risks. Collaborating with management on risk treatment plans, ensuring management awareness of recommendations made for any centre.
• Ensure operational policies and procedures are current, consistent, and easily accessible to staff across all locations.
• Develop and maintain strong, trusting relationships with leaders at all levels to help embed a culture of proactive risk management and continuous improvement.

WHAT YOU’VE DONE

• You have a post-secondary degree in Business or a related field.
• You bring at least 5 years of experience in finance or operational roles (comparable education may be considered in lieu of experience).
• You have strong financial controls experience and a knack for problem solving.
• You’re fluent in risk management concepts and have a compliance-first mindset.
• You’ve got a solid understanding of LEAN principles and know how to turn theory into action.
• You’re great with details, but never lose sight of the big picture.

WHAT YOU’LL GET

• Flexible benefits with 5 different packages to select, ranging from $1000 - $3000 health and wellness spending accounts.
• Outstanding employer-paid Retirement Savings Plan (5% AMA contribution + 5% AMA matching)
• Great AMA discounts like 50% off memberships, driver education programs, and registry services.
• Unlimited learning opportunities, including full Udemy access and dedicated learning time for personal development.
• Paid time off, including 3 weeks of vacation, Me-Day, and Volunteer Day. Also, the flexibility to purchase 1 or 2 weeks’ vacation time spread across multiple pay periods.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance, Strategy/Planning, and Business Development

• Industries

  Consumer Services

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