Central Support Administrator

One Insurance Group Ltd.; Stonewall; On-site; CAD 35,000 - 52,000; Full time

Benefits offered by this job

RRSP / DPSP

Company-paid benefits

Extensive training

Book of business

Job summary

One Insurance Group Ltd. in Stonewall, Manitoba is seeking a Central Support Administrator to join our branch network. This entry-level role supports Insurance Advisors by processing documents, entering information into EPIC and portals, and handling billing and policy changes.

Reporting to the Regional Manager, you will build professional relationships with brokers, stay organized in a fast-paced environment, and develop insurance administration skills in a collaborative team setting.

Qualifications

• Entry-level role requiring strong administrative skills and organization.
• Must have Level 1 Insurance License or be committed to obtaining it upon hire.
• Proficient with MS Office; EPIC knowledge is an asset.

Responsibilities

• Provide regular support to branch offices; review insurance documents and enter data into EPIC and company portals.
• Process new business, renewals, policy changes and billing accounts.
• Maintain strong relationships with brokers and possibly underwriters.
• Perform other duties as assigned.

Skills

Professionalism

Prioritization

Problem solving

Communication

Attention to detail

Teamwork

Independent work

Education

High School Diploma

Level 1 Insurance License

Tools

MS Office

EPIC

Job description

Central Support Administrator

Region 1 – Stonewall, Warren, Teulon, Lundar

ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.

About this Opportunity

Reporting to the Regional Manager, the Central Support Administrator is an entry level position that forms an important part of the Branch Network support team. This position will work closely and provide support services along side Insurance Advisor in the region. The key to success in this role is having strong administrative skills, open to learning new skills and staying organized in a busy environment with changing priorities.

Major Responsibilities

• Responsible for providing regular support services to branch offices such as reviewing insurance documents, ensuring accurate entry of information into EPIC and insurance company portals;
• Processing new, renewals, policy changes and billing accounts;
• Maintaining strong working relationships with brokers and possibly underwriters;
• Other duties as assigned.

Knowledge, Skills, and Abilities

• High degree of professionalism and integrity.
• Able to prioritize in a busy environment to meet tight deadlines.
• Flexible and adaptable with proven problem-solving skills.
• Must be tactful, diplomatic and possess the ability to communicate with individuals at all levels of an organization.
• Critical thinking with attention to detail.
• Works well within a team and independently.
• Excellent verbal written English and interpersonal communication skills.

Education & Experience

• High School Diploma or equivalency.
• Candidates must possess their Level 1 Insurance License or be committed to obtaining it upon hire.
• Must have strong computer knowledge working in MS Office applications.
• Working knowledge of EPIC is an asset.

What makes us the ONE to choose

• We are a leading insurance brokerage with 29 branches, located either a short drive from Winnipeg or within the city. Each branch is exciting, unique, and provides a customer focused ONE Insurance team atmosphere.
• We provide it all; a matching RRSP/DPSP plan, benefits with premiums paid partially by the company, industry leading training, continuing education, and competitive compensation programs. We even provide you with a book of business!
• We like to work with the best! Our engaging staff demonstrate ONE Insurance’s core values each day – Care, collaboration & integrity.

We are accepting applications until end of day September 11, 2026.

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