Central Support Administrator - One Insurance Group

Central Support Administrator - One Insurance Group; Stonewall; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

RRSP/DPSP plan

Benefits package

Training & continuing education

Book of business

Job summary

ONE Insurance invites applications for a Central Support Administrator in Stonewall, Manitoba. The role supports branch offices, processing new business, renewals, policy changes and billing, and entering data into EPIC and insurer portals.

Ideal candidates have a high school diploma, are pursuing or hold a Level 1 Insurance License, and are proficient in MS Office. Strong communication, organization, and problem-solving skills are essential to thrive in a busy, team-based environment.

Qualifications

• High school diploma or equivalent.
• Candidates must possess Level 1 Insurance License or commit to obtaining it upon hire.
• Strong computer knowledge with MS Office; EPIC experience is an asset.
• Excellent verbal and written English and interpersonal communication skills.

Responsibilities

• Provide regular support services to branch offices, including reviewing insurance documents and entering information into EPIC and insurer portals.
• Process new business, renewals, policy changes, and billing accounts.
• Maintain strong relationships with brokers and possibly underwriters.
• Other duties as assigned.

Skills

Professionalism

Time management

Problem solving

Communication

Attention to detail

Teamwork

English proficiency

Education

High School Diploma

Level 1 Insurance License

Tools

MS Office

EPIC

Job description

Central Support Administrator - One Insurance Group

Province: Stonewall, Manitoba
Position: Central Support Administrator
Deadline: September 28, 2026
Posted: August 28, 2026

Job Description / Duties

Central Support Administrator
Region 1 – Stonewall, Warren, Teulon, Lundar

About this Opportunity:
Reporting to the Regional Manager, the Central Support Administrator is an entry level position that forms an important part of the Branch Network support team. This position will work closely and provide support services along side Insurance Advisor in the region. The key to success in this role is having strong administrative skills, open to learning new skills and staying organized in a busy environment with changing priorities.

Major Responsibilities:

• Responsible for providing regular support services to branch offices such as reviewing insurance documents, ensuring accurate entry of information into EPIC and insurance company portals;
• Processing new, renewals, policy changes and billing accounts;
• Maintaining strong working relationships with brokers and possibly underwriters;
• Other duties as assigned.

Qualifications / Required Skills

Knowledge, Skills, and Abilities:

• High degree of professionalism and integrity.
• Able to prioritize in a busy environment to meet tight deadlines.
• Flexible and adaptable with proven problem-solving skills.
• Must be tactful, diplomatic and possess the ability to communicate with individuals at all levels of an organization.
• Critical thinking with attention to detail.
• Works well within a team and independently.
• Excellent verbal written English and interpersonal communication skills.

Education & Experience:

• High School Diploma or equivalency.
• Candidates must possess their Level 1 Insurance License or be committed to obtaining it upon hire.
• Must have strong computer knowledge working in MS Office applications.
• Working knowledge of EPIC is an asset.

Additional Information

What makes us the ONE to choose?

• We are a leading insurance brokerage with 29 branches, located either a short drive from Winnipeg or within the city. Each branch is exciting, unique, and provides a customer focused ONE Insurance team atmosphere.
• We provide it all; a matching RRSP/DPSP plan, benefits with premiums paid partially by the company, industry leading training, continuing education, and competitive compensation programs. We even provide you with a book of business!
• We like to work with the best! Our engaging staff demonstrate ONE Insurance’s core values each day – Care, collaboration & integrity.

Employer Profile

ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.