Casual Receptionist

Ha Shilth Sa; Port Alberni; On-site; CAD 26,000 - 33,000; Part time

Job summary

Usma is seeking a reliable Receptionist for a casual/on-call role based in Port Alberni. The position is the first point of contact, handling in-person and phone information, mail sorting, courier arrangements, meeting directions, and general front-office tasks.

Key duties include answering the switchboard, welcoming visitors, maintaining files, and assisting with travel arrangements for staff. Strong communication and confidentiality are essential; driver’s license and vehicle access preferred.

Qualifications

• High School graduation or GED with receptionist training or experience in office routines.
• Provide clear information to the public and maintain confidentiality.
• Communicate effectively in writing and using computers.
• Work effectively within a team and act with tact and diplomacy in all circumstances.
• Provide references and an acceptable criminal record check.
• Access to a reliable vehicle and a valid driver’s license.

Responsibilities

• Answer switchboard and greet callers; take messages, screen calls, refer calls and reply to questions per instructions.
• Greet on-site visitors, determine nature of business, direct appropriately, and transmit information to staff.
• Maintain office files, visitor sign-in sheets, and logs of office activities.
• Assist staff with travel arrangements and reservations for program staff.

Skills

Communication

Teamwork

Confidentiality

Computer skills

Education

High School Diploma

Receptionist training

Tools

Switchboard system

MS Office

Job description

The Nuu-chah-nulth Tribal Council (NTC) Usma Child and Youth Services (Usma) is seeking an experienced, reliable, pro‑active, attentive Receptionist. Based out of Port Alberni, this Casual/on‑call position serves as the first point of contact to provide basic and accurate information in‑person and via phone. The Receptionist also provides other front office support such as sorting daily mail, organizing for couriers, directing clients to meetings, and performing supportive administrative tasks.

Responsibilities Include

• Answer switchboard and greet callers; take messages, screen calls, refer calls and reply to questions in accordance with general instructions and office procedures; make assessment of calls to determine which worker the call should be directed to.
• Welcoming on‑site visitors, determining nature of business, directing appropriately, and transmitting information to and from staff members.
• Maintain established office files of records, visitor sign‑in sheets, maintain logs and records of office activities.
• Assisting staff with travel arrangements and reservations for program staff.

Preferred Qualifications

• High School graduation or GED with receptionist training or experience in office routines.
• Able to provide clear information to the public and to maintain confidentiality.
• Able to communicate effectively in writing and using computers.
• Able to work effectively within a team environment and to act with tact and diplomacy in all circumstances.
• Provide references and an acceptable criminal record check.
• Access to a reliable vehicle and a valid driver’s license.

Competitive salary ranges based on qualifications and experience. Wage range $19.23 - $23.90.

Company

Usma

Location

Port Alberni

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Candidates must be legally entitled to work in Canada to be considered for this position.