Casual Receptionist

Ha-Shilth-Sa; Port Alberni; On-site; CAD 26,000 - 33,000; Full time

Job summary

Nuu-chah-nulth Tribal Council (NTC) Usma Child and Youth Services (Usma) seeks an experienced Receptionist for a casual/on-call role based in Port Alberni. You will be the first point of contact, handling inquiries in person or by phone and supporting front office tasks.

Responsibilities include greeting visitors, directing inquiries, maintaining records, and assisting staff with travel arrangements. A high school diploma and reliable vehicle are preferred.

Qualifications

• High School diploma or GED required.
• Ability to convey information clearly to public and staff; maintain confidentiality.
• Proficient written and computer skills.
• Team player with tact and diplomacy; professional demeanor.
• Provide references and a satisfactory criminal record check.
• Access to a reliable vehicle and valid driver’s license.

Responsibilities

• Answer switchboard, greet callers, take messages, screen calls, and route as needed.
• Welcome on-site visitors, determine their business, direct them appropriately.
• Maintain office files, visitor sign-in sheets, and logs of activities.
• Assist staff with travel arrangements and reservations.

Skills

Communication

Computer literacy

Confidentiality

Teamwork

Professionalism

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Nuu-chah-nulth Tribal Council (NTC) Usma Child and Youth Services (Usma) is seeking an experienced, reliable, pro-active, attentive Receptionist. Based out of Port Alberni, this Casual/on-call position serves as the first point of contact to provide basic and accurate information in-person and via phone. The Receptionist also provides other front office support such as sorting daily mail, organizing for couriers, directing clients to meetings, and performing supportive administrative tasks.

Responsibilities Include

• Answer switchboard and greet callers; take messages, screen calls, refer calls and reply to questions in accordance with general instructions and office procedures; make assessment of calls to determine to which worker the call should be directed.
• Welcoming on-site visitors, determining nature of business, directing appropriately, and transmit information to and from staff members.
• Maintain established office files of records, visitor sign-in sheets, maintain logs and records of office activities.
• Assisting staff with travel arrangements and reservations for program staff.

Preferred Qualifications

• High School graduation or GED with receptionist training or experience in office routines.
• Able to provide clear information to the public and to maintain confidentiality.
• Able to communicate effectively in writing and using computers.
• Able to work effectively within a team environment and to act with tac and diplomacy in all circumstances.
• Provide references and an acceptable criminal record check.
• Access to a reliable vehicle and a valid driver’s license.

Competitive salary ranges based on qualifications and experience. Wage range $19.23 - $23.90.