Casino Bar Porter: Fast-Paced Prep & Guest Experience

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 22,000 - 31,000; Part time

Job summary

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario is seeking a Bar Porter to support busy casino bar outlets. You will replenish beverages and supplies, assist bartenders, and ensure cleanliness and guest readiness across shifts.

The role requires a positive attitude, teamwork, and adherence to health, safety, and responsible service regulations. Part-time permanent position with CAD $19.33 per hour.

Qualifications

• A minimum of one (1) year of experience as a bar porter or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
• Must have knowledge of beverages, glassware, and garnishes

Responsibilities

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
• Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers and other bar appliances in accordance with Hard Rock policies
• Ensures bar is set properly
• Ensures all soda gun products, fruit garnishes, and mixes meet service standards
• Stocks assigned bar with product and supplies throughout the shift
• Prepares all mixes and garnishes
• Thank guests with genuine appreciation and provide a fond farewell
• Maintain cleanliness of work areas throughout the shift
• Notify management of maintenance repair issues relating to the bar and service area
• Complete any additional reasonable requests by management
• Demonstrates impeccable product knowledge
• Answer questions - accurately and politely
• Direct guests to areas & restrooms
• Create memorable experiences
• Entertain guests with AMPLIFIED SERVICE
• Lives the Brand

Job description

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario is seeking a Bar Porter to support busy casino bar outlets. You will replenish beverages and supplies, assist bartenders, and ensure cleanliness and guest readiness across shifts.

The role requires a positive attitude, teamwork, and adherence to health, safety, and responsible service regulations. Part-time permanent position with CAD $19.33 per hour.