Cashier Manager

Canadian-Tire-Corporation,-Ltd.-1; Campbell River; On-site; CAD 40,000 - 64,000; Full time

Benefits offered by this job

Profit-sharing (conditions apply)

Employee discount

On-site parking

Public transportation nearby

Scholarship opportunities

Job summary

Canadian-Tire-Corporation,-Ltd.-1 is seeking a Cashier Manager to join the store's Management Team in Campbell River, Canada. The role leads checkout and customer service areas to ensure efficient operations, friendly service, and satisfaction, reporting to Store Manager/General Manager.

The Cashier Manager will supervise staff, plan daily activities, maintain department presentation, and support cashiers to meet performance expectations in a fast-paced retail environment.

Qualifications

• Supervisory or managerial experience required.
• Ability to work shifts including weekends and holidays.
• Excellent customer service focus.
• Strong organizational and communication skills.
• Ability to stand/walk for 8 hours.
• Experience in retail sales is a plus.

Responsibilities

• Foster a culture of excellent customer service.
• Manage front-end customer flow.
• Maintain department presentation to meet expectations.
• Plan and manage daily/weekly activities.
• Train, supervise, coach and motivate team members.
• Provide feedback and recognize achievements.
• Assist cashiers and customer service.
• Prepare work schedules within budget.
• Assist with opening and closing responsibilities.
• Help recruit and orient new employees.
• Resolve conflicts while ensuring satisfaction.
• Ensure Health and Safety compliance.

Skills

Leadership

Shift work

Approachable

Physical stamina

Team planning

Computer skills

Problem solving

Cash handling

Retail experience

Tools

Cash register (POS)

Job description

Job summary

As a member of the store’s Management Team, the Cashier Manager is responsible for managing and leading the checkout and customer service areas by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work‑life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On‑site parking
• Public transportation nearby
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more

Responsibilities

• Foster a culture that values excellent customer service.
• Ensure efficient customer traffic flow at the front of the store.
• Maintain the quality of the department’s presentation (cashier and customer service area) to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities and objectives.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members’ performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Provide assistance and backup to cashiers and customer service representatives.
• Prepare work schedules that meet business needs while working within budget guidelines.
• Help with the store opening and closing responsibilities.
• Assist in selecting and orientating new employees.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Supervisory, leadership and/or managerial experience or relevant experience
• Ability to work shifts (days, evenings, week‑ends and holidays)
• Approachable
• Ability to handle physical demands including standing/walking for 8 hours
• Ability to plan, organize, communication, delegate and follow up team’s activities and projects
• Strong computer skills
• Ability to work in a fast‑paced environmentAbility to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to operate cash register (asset)
• Experience in retail sales, execution and operations (asset)

Vacancy Type: New