Caseworker

TSA The Salvation Army TSA; Kitchener; On-site; CAD 34,000 - 35,000; Full time

Job summary

The Salvation Army New Directions Community Residential Facility in Kitchener, ON is seeking a Caseworker to support adult male offenders conditionally released to the community. The Caseworker will manage front desk duties, assist the Correctional Worker, and support clients with counseling and referrals to ensure compliance with release conditions.

Responsibilities include recording activities, supervising daily operations, and maintaining emergency plans.

Qualifications

• One year college or university in Correctional Services or Social Services (Education)
• Minimum of 3 years’ experience in community correctional setting preferred (Experience)
• Strong oral and written communication skills
• Self motivated and disciplined
• Experience/Working knowledge in word processing; spread sheet use
• Provide an original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army

Responsibilities

• To be responsible for the operation of the Front Desk and provide support to the Correctional Worker.
• To provide counselling to clients as required.
• To provide referrals and support to clients in monitoring their release to the facility and the conditions of their release in compliance with the guidelines of the Salvation Army and the terms of release outlined by Correctional Services of Canada.
• To provide oversight to the main reception office.
• To monitor the daily activities of offenders.
• To record all activities in the Daily Log and other client records.
• To be familiar with emergency plans.
• Perform other position related duties as required.

Skills

Strong communication

Self-motivated

Attention to detail

Education

One year college or university in Correctional Services or Social Services

Tools

Word processing

Spreadsheets

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary New Directions Community Residential Facility, (CRF) provides residential support to adult male offenders who are conditionally released to the community. The Caseworker supports the mission of The Salvation Army through positive interactions with clients by fulfilling main reception duties.

This Position Description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the incumbent.

This Position Description will be reviewed by the employee and supervisor on a regular basis. Amendments can be made at any time at the discretion of the employer.

Service Responsibilities

• To be responsible for the operation of the Front Desk and provide support to the Correctional Worker.
• To provide counselling to clients as required.
• To provide referrals and support to clients in monitoring their release to the facility and the conditions of their release in compliance with the guidelines of the Salvation Army and the terms of release outlined by Correctional Services of Canada.
• To provide oversight to the main reception office.
• To monitor the daily activities of offenders.
• To record all activities in the Daily Log and other client records.
• To be familiar with emergency plans.
• Perform other position related duties as required.

Organizational Responsibilities

1. Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities and support the Mission in all aspects of work, including the manner in which responsibilities are fulfilled
2. Maintain information in confidence as required
3. Participate as an active and responsible team member in all work groups through which position responsibilities are achieved
4. Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required
5. Participate in the probationary and annual performance appraisal process.
6. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
7. Participate in ongoing professional development and training.

Qualifications

• One year college or university in Correctional Services or Social Services (Education)
• Minimum of 3 years’ experience in community correctional setting preferred (Experience)
• Strong oral and written communication skills
• Self motivated and disciplined
• Experience/Working knowledge in word processing; spread sheet use
• Provide an original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment. Clearance through Corrections Canada, Enhanced Reliability screening is required Screening through The Salvation Army Abuse Registry. Nonviolent-Crisis Intervention an asset Support for and commitment to the mission and purpose of The Salvation Army in Canada.

NOTE: Alternative combinations of education and experience may be considered

Conditions of Employment

Schedule may vary according to requirements of responsibilities - some weekend and evening work may be required. This is a full-time position based on 37.50 hours per week. ½ hour unpaid meal break. Normal location of work is: 657 King St. E., Kitchener, ON Disclaimer: This job profile is a generic, territory-wide representation of the job class and is intended for informational purposes only. It does not replace or supersede the official job description as defined in the applicable collective agreement. For specific duties, responsibilities, and terms of employment, please refer to the collectively bargained job description.

Compensation

The target hiring range for this position is $24.74 to $24.99 with a maximum of $25.24. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.