Case Worker

salvationarmyca; Brantford; On-site; CAD 21,000 - 30,000; Part time

Job summary

The Salvation Army Brantford Booth Centre is hiring for a casual relief role at a 24-hour facility. This unionized environment requires flexibility in scheduling and a willingness to work with men in transitional housing and federal release programs.

The position requires a social service diploma or equivalent experience, strong communication skills, and relevant certifications. Previous experience in community services is preferred; confidentiality and crisis response skills are essential.

Qualifications

• University/college diploma in Social Service or equivalent experience.
• Strong communication and interpersonal abilities.
• Ability to work with socially disadvantaged people and federal release clients.
• Experience with case load management and life planning.
• Proficiency with Windows/Office tools and record-keeping.

Responsibilities

• Maintain an active caseload for residents.
• Complete intake and assessment for each resident.
• Provide problem-solving and referral counseling.
• Develop network referrals to community services.
• Handle harm reduction supplies as needed.
• Record activities and incidents accurately in logs.
• Coordinate with supervisor on interview schedules and plans.
• Support front desk and respond to client crises as needed.

Skills

Excellent communication skills

Interpersonal skills

Ability to work with disadvantaged ppl

Case management abilities

Record keeping

Adaptability to shift work

Education

University/College diploma in Social Service

Life experience in social services

First Aid, CPR, Non-Violent Crisis Intervention certificates

Criminal Records Check with vulnerable sector screening

Tools

Windows XP

Microsoft Office

Excel

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: The Brantford Booth Centre is a 53 bed emergency men's hostel and Correctional Residence Facility, offering room and board to men who require transitional housing and federal release programs. It is a 24-hour operation. This is a casual relief position with no guaranteed hours. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. This is a Unionized position.

Accountabilities

• Maintain an active caseload.
• Complete an intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF Clients.
• Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.
• Handling harm reduction supplies.
• Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of 'quality of life' improvement of successful program participants.
• Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
• Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.
• Contact emergency service personnel (ambulance or police) when necessary.
• Maintain confidentiality with regard to clients/staff and Centre's records.
• Work closely with and carry out tasks assigned to you by your supervisor.
• Perform other duties as required.

Working Conditions

• May work with potentially aggressive clients.

Education, Qualifications and Certifications

• University/College diploma in Social Service and/or combination of education and related life experience.
• Excellent oral and written communication skills and effective interpersonal skills.
• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Ability to work with socially disadvantaged people.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Demonstrates knowledge of Community based resources.
• Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
• Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening. Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
• NOTE: Alternative combinations of education and experience may be considered.

Experience and Knowledge

• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Demonstrates knowledge of Community-based resources.

Skills and Capabilities

• Excellent oral and written communication skills and effective interpersonal skills.
• Ability to work with socially disadvantaged people who may often harbour resentment and anger.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Ability to lift/carry up to forty pounds
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Employment Opportunity - Ontario Division

SalvationArmy.ca Hope Service Dignity Stewardship

• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Demonstrates knowledge of Community based resources.
• Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
• Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening.
• NOTE: Alternative combinations of education and experience may be considered.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to pa