Case Manager - HART Hub

Maamwesying North Shore Community Health Services Inc; Sault Ste. Marie; On-site; CAD 59,000 - 64,000; Full time

Benefits offered by this job

Extended health benefits

HOOPP (pension)

Indigenous holidays

Professional development

Travel expenses covered

Job summary

Maamwesying North Shore Community Health Services Inc is seeking a Case Manager for the HART Hub in Sault Ste. Marie, ON.

You will provide culturally grounded, trauma-informed case management to Aboriginal adults with mental health, addiction, or homelessness concerns, and help develop personalized wellness plans. You will work with clients, families, Elders, Knowledge Keepers, and partners to promote stabilization and long-term recovery while ensuring identity, culture, and community

Qualifications

• Bachelor of Social Work or related degree with 2 years related work experience or equivalent life experience.
• Experience with Indigenous populations, mental health and addictions, trauma-informed care, and case management practices.
• Knowledge of local Indigenous communities, culture, language, and traditional health approaches or willingness to learn.
• Strong critical thinking and problem-solving skills.
• Ability to build rapport and communicate clearly with clients.

Responsibilities

• Assess clients’ needs and develop personalized wellness plans.
• Monitor and support clients in achieving goals within their wellness plans.
• Collaborate with clients, families, Elders, Knowledge Keepers, and partners to promote wellness and recovery.

Skills

Critical thinking

Communication skills

Rapport building

Team collaboration

Problem solving

Discretion

Travel willingness

Driver's license

Education

Bachelor of Social Work

Tools

Electronic case management systems

Computer proficiency

Job description

Employment Opportunity

Position: Case Manager - HART Hub

Employment Type: Full-time Contract until March 31, 2028 (possibility of extension pending funding)

Vacancy Status: New Position

Salary Range: $58,662 - $64,101

Location: Sault Ste. Marie, ON

Closing Date: Thursday, October 29, 2026

Who you are? You are highly motivated in sharing your interest in providing comprehensive case management services within an inter-disciplinary team environment, Acknowledging the Seven Grandfather Teachings in your work to build relationships. In addition, you have the ability to draw on your own knowledge and life skills to support and maintain efficient operational functions, with a positive outlook.

Who we are? We are a leader in First Nation Health. Our foundation is Indigenous Health in Indigenous Hands. We provide accessible, quality, culturally safe and holistic health care that supports and enhances the wellness of individuals, families, and communities. We work with our 11 First Nation community partners and the Indigenous Friendship Centre in the provision of primary health care, traditional healing, mental wellness and addictions, home and community support services, and health promotion services.

The opportunity: Under the supervision of the Regional Manager, the Case Manager is responsible for providing culturally grounded, trauma-informed, and relational case management support services to Aboriginal adults (18+ years) living with mental health, substance use, and/or homelessness concerns. This role’s key function will be to assess clients’ needs, develop and monitor personalized wellness plans, to assist clients’ in achieving goals set out in their wellness plans while strengthening their connection to identity, culture, and community supports. The Case Manager works collaboratively with clients, their families, Elders, Knowledge Keepers, community partners, and internal program teams to promote wellness, stabilization, and long-term recovery.

What you need to bring with you:

• Preference will be given to those individuals with a Bachelor of Social Work (or related degree) and 2 years related work experience (or equivalent combination of education and lived experience).
• Experience working with Indigenous populations, mental health and addictions, trauma-informed care, and case management practices.
• Knowledge of local Indigenous communities, culture, teachings, language, and traditional health approaches (or willingness to learn).
• Demonstrated critical thinking and problem-solving skills.
• Demonstrated ability to build rapport and clearly communicate with clients.

• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Proficient skills in computer programs and electronic case management systems.
• Knowledge and experience of Anishinabek Health and Traditional healing practices.

• Excellent oral and written communication skills.
• Demonstrated discretion and maturity when handling confidential information.

• Successful vulnerable sector check is required.
• Ability to work flexible hours; and ability to travel across catchment area.
• Must have access to a personal vehicle and willing to travel regularly within the Maamwesying catchment area.
• Must have a valid G driver’s license.

Why work with us?

• Competitive Salary based on experience
• Paid Extended Health Benefits
• Healthcare of Ontario Pension Plan (HOOPP)
• Competitive vacation package with an additional 7 Indigenous statutory holidays
• Life-long learning is a priority, offering 10 Professional Development Days and $1200/Annual Budget
• Technology Amenities provided (i.e., laptop, cell phone)
• All travel expenses covered
• High staff satisfaction rated work environment, priority on provider and client experience
• Access to Cultural and Traditional teachings of the Ojibwe People
• 15 days of Personal Leave

What to expect?

Given the traditional practices of Indigenous people, from time-to-time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage or cedar may occur.

Accessibility accommodations will be available upon request.

An offer of employment will be conditional upon an acceptable vulnerable sector police records check.

Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code – Special Programs.

No artificial intelligence is used in screening, assessing, or selecting applicants for this position.