Client Support Worker

Anishinabek Employment & Training Services; Northwestern Ontario; Hybrid; CAD 40,000 - 48,000; Part time

Job summary

Waasegiizhig Nanaandawe’iyewigamig is seeking a Client Support Worker for the HART hub, a 24/7 program addressing homelessness, addiction, and mental health with a holistic, culturally responsive care model. The role involves shift work including weekends and responsibilities across intake, planning, and resource navigation.

The position emphasizes Indigenous values, community healing, and collaboration with interprofessional teams.

Qualifications

• Strong oral and written communication skills required.
• Excellent interpersonal skills for diverse clients.
• Knowledge of Indigenous culture and wholistic health approaches valued.
• Immunization in compliance with policy required.
• Valid driver’s license and ability to travel preferred.
• Criminal records check and driving abstract required.
• Commitment to ongoing training and development.

Responsibilities

• Support clients to participate in Journey Planning and goal setting.
• Coordinate case management and navigate health care resources.
• Assist clients in accessing addiction and mental health services.
• Complete client intake and facilitate access to services.
• Model healthy living and provide cultural teachings.
• Maintain safe, clean facilities and inventory of supplies.
• Prepare documentation and reports for accountability.

Skills

Communication skills

Interpersonal skills

Anishinaabemowin knowledge (asset)

Driving license

Documentation & computer skills

Teamwork and modeling healthy living

Holistic health understanding

Education

OSSD or equivalent

Job description

The Homelessness Addiction and Recovery Treatment (HART) Hub will offer a seamless continuum of care

that integrates a culturally responsive care model and healing methods. This model is tailored to the needs

of individuals who are experiencing homelessness, addiction and mental health designed to address the

multifaceted needs of our communities, this approach ensures coordinated, compassionate, and evidencebased

care as a way to support stability and long-term recovery.

The position will operate in a 24/7 format with shift work and weekends included. Responsibilities include

• Support clients to participate in Journey Planning; identifying goals and exploring resources needed to reach their goals and outcomes.
• Coordination of case management needs; working closely with clients to educate and build independence to seek out resources and services and how to navigate the health care system to build capacity.
• Supporting clients with seeking out addiction services and mental health resources they may be interested in.
• Complete client intake and assist with accessing needed services, including health care, cultural supports, meals, and transportation.
• Support clients in a variety of ways such as role modeling, teachings, demonstrations and working alongside towards developing clients daily living skills.
• Work together as a team to maintain a safe, comfortable and clean facilities, and an adequate inventory of Supplies
• Prepare and complete documentation, including statistics and reports, to ensure appropriate accountability and effective communication.
• Other duties as required. In extenuating situations or in the event of an emergency, may be redeployed to ensure provision of essential services.

Employment Type

Seasonal

Job Occupation Type

Home Support Worker

Total Positions

1

Wage

$28.98-$34.60

Hours/Week

0

Days of Work

n/a

Closing Date / Apply By

10/9/2026

Start Date

n/a

Qualifications

• minimum OSSD or equivalent; some experience working in the health care field an asset;
• demonstrated understanding of wholistic health and well-being; personal experience or strong knowledge of the healing journey and abstinence from mind altering chemicals;
• demonstrated oral and written communication skills (including computer skills); excellent interpersonal skills to deal effectively with a wide variety of people;
• deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary health care practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset;
• experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values;
• proof of immunization in compliance with policy requirements is mandatory;
• valid drivers’ license, own vehicle and willingness and ability to travel required;
• criminal records check and current drivers’ abstract required;
• commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model

Waasegiizhig Nanaandawe’iyewigamig provides wholistic, primary health care to Indigenous people in Kenora and surrounding First Nation communities through a range of options including prevention, assessment, diagnosis and treatment. Our client-centered, interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous, and contemporary models of care and use medical and community development concepts.

Client Support Worker (HART)

Website: WNHAC.org

Fax: [phone]

Phone: (888) MYWNHAC

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply. We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.