Carrier Sales Representative

RXO, Inc.; Burnaby; On-site; CAD 50,000 - 55,000; Full time

Job summary

RXO, Inc. is seeking a Carrier Sales Representative in Burnaby, BC. The role focuses on sourcing, negotiating, and securing carriers to move freight efficiently across North America.

You will build carrier relationships, communicate with customers, and manage routing and scheduling while adhering to RXO processes and systems.

Qualifications

• 1 year of related experience.
• Bachelor’s degree.
• 1 year of transportation experience.
• 1 year of over‑dimensional and heavy‑haul load experience.
• 2 years of experience in sales or customer service.
• Experience exercising judgment and discretion; able to work independently.

Responsibilities

• Source, negotiate, and secure carriers to move available freight.
• Communicate with carriers and customers to ensure high‑quality freight movement.
• Inform all parties of route changes, delays, or concerns.
• Schedule pickup/delivery times and consider weather, traffic, and other factors.
• Follow procedures regarding HVS and HRC loads to protect shipment integrity.
• Maintain and update information in company operating systems.
• Research databases for potential leads and make cold calls.
• Track back‑end billing and invoicing to ensure carrier charges are accurate.

Skills

Negotiation

Carrier relationships

Communication

Cold calling

Billing tracking

Education

Bachelor’s degree

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $50,000-$55,000 CAD. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. You’ll also work on projects related to handling pricing and capacity for specialized moves. On our team, you’ll have the support to excel at work and the opportunity to build a rewarding career.

What Your Day-to-day Will Look Like

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

At a Minimum, You’ll Need

• 1 year of related experience

It’d Be Great If You Also Have

• Bachelor’s degree
• 1 year of transportation experience
• 1 year of over-dimensional and heavy-haul load experience
• 2 years of experience in sales or customer service
• Experience exercising judgment and discretion; able to function independently within authorized limits

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Supplemental medical, dental, and vision plans to keep you at peak performance
• Pension plan with an employer matching contribution
• Company-paid disability and life insurance
• Mental health resources and Employee & Family Assistance Program (EFAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here.