Career Employment Specialist (Temporary)

NPower Canada; Toronto; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Career & Employment Specialist to empower underserved youth and adults in their journey towards meaningful digital careers. This role involves providing personalized coaching, job placement services, and fostering connections between participants and employers. You will play a crucial part in enhancing employment readiness skills and ensuring successful job placements. Join a dynamic team that values innovation and continuous improvement, and make a significant impact in the lives of individuals striving for economic prosperity. If you are passionate about helping others succeed, this opportunity is perfect for you.

Benefits

Flexible Work Hours

Professional Development Opportunities

Remote Work Options

Inclusive Work Environment

Qualifications

• 2+ years in career coaching or job placement with diverse clients.
• Exceptional verbal and written communication skills.
• Proficient in CRM tools and Microsoft Office.

Responsibilities

• Provide one-on-one coaching and skills assessment to participants.
• Guide participants through employer recruitment processes.
• Collaborate with teams to support participant progress.

Skills

Career Coaching

Job Placement

Recruitment

Communication Skills

Time Management

Education

Post-secondary education in human resources or related area

CDP/CCDP designation

Tools

Salesforce

Microsoft Office

Job description

NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and adults by launching them into meaningful and sustainable digital careers. As a national employment program , NPower Canada provides employers with access to a pipeline of eager, diverse and job-ready talent with in-demand digital skills who are primed to succeed in the workplace.

As part of our corporate culture, we pride ourselves in innovation and continuous improvement, actively encouraging employees to bring fresh perspectives and ideas to the forefront.

NPower Canada operates from coast to coast in Canada, while our sister entity operates widely across the US.

NPower Canada was a certified Great Place to Work in 2023 and named a 2023 Best Workplace for Giving Back.

POSITION SUMMARY

Reporting to the Program Manager, the Career & Employment Specialist (CES) will provide job placement and career coaching services to NPower Canada program participants and alumni . The CES plays a pivotal role in ensuring that program participants and alumni secure 20 percent employment success during program, or meeting a goal of 80 per cent employed within 6 months of graduation. This includes developing participants’ employment readiness skills, fostering job placement opportunities with employer partners and guiding participants throughout their employment journey both during and after the program completion .

*This is a temporary position for approximately 6 months

ACCOUNTABILITIES AND DELIVERABLES

Career Coaching and Employment Readiness

• Provide one-to-one coaching, skills assessment, and ongoing support to participants and alumni to meet our outcome goals for employment.
• Pre-screen participants for employment readiness and suitability for employment by conducting assessments (for example, employment related interactions, interviews, etc.).
• Build rosters of suitable participants based on employer partner’s specific hiring needs and skills requirements.
• Facilitate professional development sessions / workshops using standardized PD curriculum.
• Sup port participants in building confidence in aspects related to employment readiness and deployment, for example, resume tailoring, ensuring alignment with employer qualifications, articulating transferable skills, role playing, etc.
• In consultation with Program Manager(s), Business Development Teams, Alumni Services Team, occasionally coordinate appropriate events such as networking opportunities and job fairs.

Job Placement

• Guide participants through employer recruitment systems and processes, ensuring timely and accurate completion of job application process(es).
• Coach participants/alumni on strategies for long term employment success, for example, workplace communications, career advancement considerations.
• Engage and support alumni to ensure continuous communication throughout the 6-month post-program support period .
• In coordination with regional Business Development roles, contribute where possible to the maintenance of employer intelligence, for example, familiarity of with key contacts, recruitment, hiring processes, job openings, etc.

Program Support, Case Management, and Team Collaboration

• Committed to fostering a professional, inclusive, and engaging environment to simulate workplace standards and foster participant motivation towards immediate employment aims.
• Collaborate with the Program Manager on participant status/progress including constructive feedback, warnings, and program withdrawals.
• Collaborate with Wraparound Support Team when required for appropriate interventions to support the participant/alumni with accessing community supports to remove barriers to employment
• Support team onboarding and training as delegated by Program Manager, contribute to case management meetings, and identify alumni success stories or ambassadors for events and funding purposes.
• Use CRM tool (Salesforce) to ensure all documentation is accurate , up to date and submitted within set timeframes

Data Collection, Administration, and Reporting

Collect and address relevant data and track program metrics within CRM tools that indicate status/progress and outcomes, all as required by ongoing NPower Canada funder and internal reporting requirements.

WHO YOU ARE

• 2+ years of experience in career coaching, job development, recruitment, or job placement, preferably with diverse clients facing employment barriers.
• Demonstrated ability to empower diverse individuals to achieve their career goals while fostering meaningful connections between employers and talent.
• Completes work expectations with integrity, commitment, and humility in all interactions with clients and staff, while demonstrating good judgement.
• A good understanding of trends, issues and services within the career and employment sector
• Exceptional verbal and written communication skills demonstrated through preparing and delivering presentations, handling sensitive communications with professionalism and tact, reporting, and issue resolution skills.
• Proven skills in time and task management
• Deliver services in line with contract, guidelines, policies, procedures, and performance requirements.
• Proficient with Microsoft Office, CRM tools like Salesforce; experience with ATS systems is an asset.
• Post-secondary education in human resources, business, human services or a related area, an asset
• CDP/CCDP designation is considered an asset.
• Bilingual in French is a strong asset.
• Committed to performing the role with other relevant duties as assigned.

NPower Canada is an Equal Opportunity Employer

We welcome and encourage applications from individuals of all backgrounds, those with disabilities, Black, Indigenous and people of colour .

NPower Canada will make every effort to accommodate any needs of candidates through the hiring process, under the Human Rights Code. Please inform us if you require any accommodation through the hiring process by emailing [e-mail]

At NPower Canada, we believe in the potential of every candidate. Even if you do not meet 100% of the job requirements above, we encourage you to apply. We understand that no one is a perfect fit for every job description, and we value diversity in thought, experience, and background. If you have most of the qualifications and are excited about the opportunity, we encourage you to apply. We are committed to considering all qualified applicants and finding the best fit for our team.

All offers of employment are conditional upon the successful completion of a background check; which includes professional and criminal checks.

** NPower Canada operates within a hybrid work setting that includes working at the assigned NPower Canada office and working remotely from home depending on project, position, or role requirements **