Employment Consultant Practice Lead (2025-280-CP)

WoodGreen Community Services; Toronto; On-site; CAD 59,000 - 61,000; Full time

Job summary

An established industry player is seeking a passionate Employment Consultant Practice Lead to join their dynamic team. This role offers a unique opportunity to impact the lives of job seekers in Toronto by providing expert guidance and support. You'll be at the forefront of developing innovative strategies, mentoring staff, and ensuring high-quality service delivery. If you thrive in a fast-paced environment and are dedicated to fostering community success, this position is perfect for you. Join a team that values compassion, collaboration, and continuous improvement in making a difference in people's lives.

Qualifications

• High level of expertise in employment counselling and related fields.
• Initiative in supporting peers through coaching and training.

Responsibilities

• Serve as the primary subject matter expert in the practice area.
• Provide coaching and mentorship to team members.
• Ensure accurate data collection and reporting.

Skills

Coaching

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Project Management

Bachelor’s degree in Social Services

Tools

Microsoft Office

Job description

Employment Type: Permanent Full-Time, Bargaining Unit (4 Vacancies)

Work Hours: 35 hours/week (Mon-Fri, 9:00am-5:00pm)

Work Setting: Exclusively Onsite - 2930 Lake Shore Blvd. West, Toronto, ON.

Salary: External Rate I7: $59,282.34
Internal Rate I8: $60,492.18

Application Deadline: May 13, 2025 by 11:59 pm

Competition #2025-280-CP - Employment Consultant Practice Lead

Program Overview – Integrated Employment Services, Community Programs

Integrated Employment Services at WoodGreen is a high-performance team that improves communities, families, and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in Toronto are intense, and our staff bring compassion, energy, focus, and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s staff are supported by caring managers, training, tools, procedures, and systems for success. We aim to provide the best jobseeker client experience and outcomes in Canada, with our team being a cornerstone of this success.

What You Will Do

1. Serve as the primary subject matter expert within the specific practice area, providing guidance to team members and stakeholders.
2. Stay current with emerging trends, tools, and methodologies, integrating them into daily operations.
3. Provide coaching and mentorship to support professional development and continuous improvement.
4. Develop, implement, and monitor standards, protocols, and workflows for consistency and quality.
5. Collaborate with the manager to develop and refine strategic objectives.
6. Assess practices regularly, identify improvements, and recommend solutions.
7. Act as a liaison to promote collaboration among team members, departments, and external partners.
8. Lead or participate in meetings, training, and knowledge-sharing to enhance team capacity.
9. Assist with onboarding and training new team members.
10. Perform core duties of the specific role (e.g., Employment Consultant, Job Developer, etc.) with a reduced caseload.
11. Ensure accurate data collection, analysis, and reporting related to the practice area.
12. Use data insights to inform recommendations and demonstrate impact.
13. Contribute to report and presentation development for stakeholders.
14. Identify opportunities to pilot new approaches and initiatives.
15. Advocate for resources, training, and support to improve practice team effectiveness.
16. Represent the organization in external forums, committees, and events relevant to the practice area.

What You Bring to the Team

• Bachelor’s degree in Human Resources, Project Management, Social Services, or related field.
• High level of expertise and experience in the core role or practice area.
• Initiative in supporting peers through coaching, training, and resources.
• Strong knowledge of policies, procedures, and regulations relevant to the role.

What Will Set You Apart

• Excellent communication, organizational, and problem-solving skills.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational and time management skills with attention to detail.
• Proficiency in Microsoft Office and relevant systems.

WoodGreen is an equal opportunity employer. We are committed to an inclusive and barrier-free work environment. Please inform our People & Culture team at [e-mail] of any accommodation needs during the application process. All accommodation information will be handled confidentially.

Application Questions

• Are you legally entitled to work in Canada?
• Are you currently employed with WoodGreen Community Services?
• Do you have a degree or diploma in Social Work, Sociology, Career Development, or a related field?
• How many years of direct experience in employment counselling supporting job seekers with complex needs do you have?
• Do you have experience delivering education, training, mentoring, or professional development activities?
• Do you have experience in program design or curriculum development?