Employment Consultant Practice Lead (2025-280-CP)

WoodGreen Community Services; Toronto; On-site; CAD 59,000 - 61,000; Full time

Job summary

An established industry player is seeking a dynamic Employment Consultant Practice Lead to join their Integrated Employment Services team. In this pivotal role, you will leverage your expertise to mentor and guide team members while ensuring the delivery of high-quality employment services to job seekers with complex needs. You will develop innovative strategies, implement best practices, and collaborate with various stakeholders to enhance the effectiveness of the team. This position offers a unique opportunity to make a meaningful impact in the community and support individuals on their journey to sustainable employment. Join a passionate team dedicated to transforming lives and communities through effective employment solutions.

Qualifications

• High level of expertise in employment counselling and supporting job seekers.
• Experience in coaching and training peers in a professional setting.

Responsibilities

• Serve as the primary subject matter expert and guide team members.
• Develop and monitor standards to ensure high-quality outcomes.

Skills

Coaching

Mentorship

Problem-solving

Communication

Organizational Skills

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Project Management

Bachelor’s degree in Social Services

Tools

Microsoft Office Suite

Job description

Employment Type: Permanent Full-Time, Bargaining Unit (4 Vacancies)

Work Hours: 35 hours/week (Mon-Fri, 9:00am-5:00pm)

Work Setting: Exclusively Onsite - 2930 Lake Shore Blvd. West, Toronto, ON.

Salary: External Rate I7: $59,282.34
Internal Rate I8: $60,492.18

Application Deadline: May 13, 2025 by 11:59 pm

Competition #: 2025-280-CP

Position: Employment Consultant Practice Lead (2025-280-CP)

Program Overview – Integrated Employment Services, Community Programs

Integrated Employment Services at WoodGreen is a high-performance team that improves communities, families, and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our staff bring compassion, energy, focus, and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s staff are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Integrated Employment Services team is a cornerstone of this success.

What You Will Do

1. Serve as the primary subject matter expert within the specific area of practice, offering guidance to team members and stakeholders.
2. Stay current with emerging trends, tools, and methodologies within the practice area and ensure their integration into day-to-day operations.
3. Provide coaching and mentorship to team members, supporting professional development and fostering a culture of continuous improvement.
4. Develop, implement, and monitor standards, protocols, and workflows to ensure consistency and high-quality outcomes.
5. Collaborate with manager to develop and refine strategic objectives for the practice area.
6. Conduct regular assessments of practices, identifying areas for improvement and recommending actionable solutions.
7. Act as a liaison between team members, departments, and external partners to promote collaboration and alignment of goals.
8. Lead or participate in meetings, training sessions, and knowledge-sharing initiatives to enhance the capacity of the team.
9. Assist with onboarding and training new team members in both role-specific and organization-wide competencies.
10. Execute the core duties and responsibilities of the specific role for which the Practice Lead is assigned (e.g., Employment Consultant, Job Developer, Career Success Coach, etc.).
11. Maintain a reduced yet impactful caseload to ensure continued direct engagement and expertise in the field. Perform all duties associated with core role (see Job Description for core role).
12. Ensure accurate collection, analysis, and reporting of data related to the practice area.
13. Use data insights to inform recommendations and demonstrate impact.
14. Contribute to the development of reports and presentations for internal and external stakeholders.
15. Identify opportunities to pilot new approaches, tools, and initiatives within the practice area.
16. Advocate for resources, training, and support to enhance the effectiveness of the practice team.
17. Represent the organization in external forums, committees, and events relevant to the practice area.

What You Bring to the Team

• Bachelor’s degree in Human Resources, Project Management, Social Services or other related field.
• High level of expertise and experience in the specific core role or practice area.
• Demonstrated initiative in supporting peers with coaching, training, and resources.
• Strong knowledge of relevant policies, procedures, and regulations.

What Will Set You Apart

• Excellent communication, organizational, and problem-solving skills.
• Excellent interpersonal skills, verbal and written communication skills.
• Excellent organizational and time management skills and strong attention to detail.
• Strong computer literacy, including Microsoft Office suite and systems related to core role.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

Are you legally entitled to work in Canada?

Are you currently employed with WoodGreen Community Services?

Do you have a degree or diploma in Social Work, Sociology, Career Development, or a related field of study?

How many years of direct experience in employment counselling, ideally in EO Employment Services supporting job seekers with complex needs and barriers, do you have?

Do you have experience in delivering education, training, mentoring, and/or professional development activities?

Do you have experience in program design or curriculum development?