Employment Consultant ITP (2025-275-CP)

WoodGreen Community Services; Toronto; On-site; CAD 54,000 - 56,000; Full time

Job summary

An established industry player seeks an Employment Consultant to support internationally trained professionals in their job search journey. This role involves building trust with clients, delivering tailored workshops, and collaborating with community resources to enhance employment outcomes. The ideal candidate will possess a degree in Social Work and experience in career counseling, demonstrating a commitment to client success and inclusivity. Join a passionate team dedicated to making a positive impact in the lives of newcomers and vulnerable populations. If you are enthusiastic about empowering individuals and fostering community connections, this opportunity is perfect for you.

Qualifications

• Degree or diploma in Social Work or related field.
• Experience in career counseling for mid-career professionals.

Responsibilities

• Build rapport and provide emotional support to clients.
• Manage a caseload of jobseekers and help them secure employment.

Skills

Career Counseling

Group Facilitation

Interpersonal Skills

Time Management

Cultural Sensitivity

Education

Degree in Social Work

Diploma in Social Services

Tools

Microsoft Office

Database Applications

Networking Tools

Job description

Work Setting: Exclusively Onsite (1533 Victoria Park Avenue, Toronto, ON)

Salary: G7: $54,097.76
G8: $55,201.79

Application Deadline: May 16th, 2025 by 11:59 pm

Competition #2025-275-CP Employment Consultant (2025-275-CP)

Employment Type: Permanent, Full Time. Bargaining Unit

Work Hours: 35 hours/week (9:00am-5:00pm)

Program Overview – Integrated Employment Services, Community Programs

The Employment Consultant, Internationally Trained Professionals (ITP), is a role within the Integrated Employment Services (IES) program and a newcomer employment initiative dedicated to internationally trained professionals. The Employment Consultant is part of a high-performance team that enhances communities, families, and individual lives through effective access to employment. Based at a local Integrated Employment Services Centre or other sites in Toronto, they support internationally trained professionals to improve their competitiveness and access to priority occupations, assisting them in securing quality, sustainable employment.

What You Will Do

1. Build rapport and provide emotional support to clients, fostering trust and engagement in the job search process, and helping them build motivation and confidence.
2. Ensure clients understand the Integrated Employment Services approach and the benefits of the services, including retention support.
3. Create equity in service delivery, promoting inclusion and equitable outcomes for all jobseekers.
4. Collaborate with other Employment Consultants and the Practice Lead for Newcomer Employment to develop and deliver tailored employment workshops and mentorship opportunities.
5. Manage a caseload of jobseekers at various stages of readiness, utilizing effective time management and planning to advance clients toward employment efficiently.
6. Maintain accountability for monthly targets related to client intake and employment outcomes.
7. Offer diverse workshops and training activities in various formats (e.g., one-on-one, group, virtual, online) to support clients' understanding of the Canadian labour market, employment standards, and workplace culture.
8. Administer the Province of Ontario’s Common Assessment Tool and facilitate client intake into the program.
9. Support clients through individualized appointments and group activities to progress toward employment, adhering to program guidelines and procedures.
10. Coordinate and deliver services based on client needs, especially for the newcomer inclusion group.
11. Demonstrate excellent customer service skills in developing employment action plans, needs assessments, resume and cover letter writing, interview preparation, and online job search techniques.
12. Engage with employers to identify job opportunities, understand their needs, advocate for clients, and facilitate interviews.
13. Collaborate with social assistance caseworkers to coordinate support services for clients on OW/ODSP, following guidelines and procedures.
14. Assist clients in using onsite computers for job search activities as needed.
15. Complete all documentation and data entry accurately and promptly, following funders’ and organization’s standards.
16. Work collaboratively with Job Developers, Career Success Coaches, and other staff to ensure effective case management and positive client outcomes.
17. Coordinate with the appointment booking team, settlement counselors, financial empowerment counselors, volunteers, and other staff to ensure a smooth client experience.
18. Provide customer service support at the front desk and participate in outreach activities.
19. Engage in ongoing training and participate in supervisory sessions.
20. Perform additional duties as assigned.

What You Bring to the Team

• Degree or diploma in Social Work, Social Services, or a related field.
• Experience or training in career counselling, especially for mid-career professionals with international training and work experience.
• Experience leading group workshops or activities.
• Knowledge of labour market trends, particularly for vulnerable populations such as youth, newcomers, OW/ODSP recipients, and the long-term unemployed.
• Understanding of pre-employment support methods and re-training opportunities.

What Will Set You Apart

• Connections with community resources and supports.
• Ethical, compassionate, and purpose-driven attitude focused on client success and service improvement.
• Enthusiasm for engaging with diverse individuals and enhancing their lives.
• Coaching skills and ability to facilitate information sharing and success strategies.
• Ability to communicate effectively with employers and advocate for clients.
• Strong personal accountability for meeting targets.
• Adaptability to evolving procedures, systems, and client needs.
• Patience, cultural sensitivity, and understanding of diversity and anti-racism principles.
• Excellent interpersonal, organizational, and time management skills.
• Proficiency in Microsoft Office, database applications, online research, and networking tools like LinkedIn.
• Flexibility to work evenings, weekends, and at various Toronto locations as needed.

WoodGreen is an equal opportunity employer committed to an inclusive and accessible work environment. Please inform our People & Culture team at [e-mail] of any accommodation needs during the application process. All information related to accommodations will be handled confidentially.

Applicants are asked to answer the following questions:

• Are you currently employed by WoodGreen?
• Are you legally entitled to work in Canada?
• Do you have a Bachelor’s Degree in Sales, Marketing, Social Work, Sociology, Human Resources, or a related field?
• Do you have experience in group facilitation and/or career counseling?
• Do you have extensive knowledge of pre-employment supports and labour market resources?
• Are you tech-savvy and able to learn new software quickly?
• Do you have connections with community resources for youth?