CareBridge Clinic Coordinator (Contract) (70-26)

Socket.dev; Central Ontario; On-site; CAD 39,000 - 54,000; Full time

Benefits offered by this job

HOOPP RRSP enrollment

Job summary

Canadian Mental Health Association Muskoka - Parry Sound (CMHAMPS) is seeking a Clinic Coordinator (contract) to manage daily CareBridge operations, including intake, referrals, and EMR workflows. You will work with the NP Manager, regional providers, OHT, and partners to ensure timely access and coordinated care for clients in rural West Parry Sound.

The role emphasizes documentation, waitlist reconciliation, and inter-organizational collaboration.

Qualifications

• Post-secondary education in medical office administration, health administration, social service work, community health, nursing, mental health, or related field preferred.
• Experience in healthcare, primary care, community health or clinic administration setting preferred.
• Experience with intake, referrals, scheduling, client communication, documentation, and follow-up processes.

Responsibilities

• Clinic administration and intake/referral management.
• Client communication and documentation.
• EMR and digital workflow support, attachment tracking, reporting.
• Health Care Connect waitlist reconciliation and partner follow-up.

Skills

Communication skills

Digital literacy

Privacy/confidentiality

Interdisciplinary teamwork

Indigenous awareness

Bilingual FR/EN asset

Autonomy

Rural setting adaptability

Education

Medical/clinic admin education

Healthcare/clinic experience

Tools

PS Suite

Ocean

Microsoft Office

Job description

INTERNAL/EXTERNAL POSTING: OPEN UNTIL MONDAY, OCTOBER 4, 2026, AT 4PM

CAREBRIDGE CLINIC COORDINATOR (CONTRACT) (70-26)

Hours of Work: 37.5 hours per week

Job Status: Contract - Term to be confirmed

Base office: Parry Sound

Competition #: 70-26

Purpose of the Position:

CMHA Muskoka-Parry Sound is seeking a Clinic Coordinator to support the day-to-day operation and coordination of CareBridge, a collaborative West Parry Sound initiative supported by the West Parry Sound Ontario Health Team (OHT). CareBridge provides timely interim primary care for people who do not currently have a regular primary care provider while supporting safe, coordinated pathways to ongoing attachment. The CareBridge Clinic Coordinator works closely with the CareBridge Nurse Practitioner (NP) Manager, regional primary care providers, CMHA MPS, the OHT, Ontario Health atHome and community partners. Responsibilities include clinic administration, intake and referral processes, client communication, documentation, EMR and digital workflow support, attachment tracking, reporting, Health Care Connect waitlist reconciliation, and partner follow-up.

Education and Qualifications:

• Post-secondary education in medical office administration, health administration, social service work, community health, nursing, mental health, or a related field is preferred. Candidates with significant directly related experience in clinic administration, intake, referral management, or client service may also be considered.
• Experience in a healthcare, primary care, community health, mental health, social services, or clinic administration setting.
• Experience with intake, referral management, appointment scheduling, client communication, documentation, follow-up processes, and health or social service navigation.
• Strong digital literacy, including experience using electronic medical records, Microsoft Office, and other digital tools. Experience with PS Suite and/or Ocean is an asset.
• Understanding of privacy, confidentiality, consent, and secure handling of personal health information.
• Comfort working in a developing program environment, adapting to evolving workflows, and contributing to testing and refining clinic processes.
• Ability to work autonomously as well as collaboratively within interdisciplinary and inter-organizational teams in a rural setting.
• Excellent communication, organization, problem-solving, and interpersonal skills.
• Indigenous Cultural Awareness and Education is a requirement.
• Bilingual in French/English language considered an asset
• A valid Ontario G or G2 driver's licence, a safe and reliable means of transportation, and appropriate insurance for work purposes with a minimum of $1,000,000 in liability coverage.
• Primarily daytime Monday to Friday; flexibility or extended hours may be required based on program needs.

Salary scale: $28.00 to $39.00 per hour, commensurate with qualifications and experience

Benefits include:

Enrollment in a Registered Retirement Plan with HOOPP where contributions start on date of hire. Other benefit eligibility will be in accordance with CMHA MPS policy and the terms of the position.

Canadian Mental Health Association Muskoka - Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace.

Qualified consumers/survivors and/or family members are encouraged to apply.

We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.

As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email [e-mail].

If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.