Care Coordinator, Temporary Full Time, Central Ottawa General, Labelle

Ontario Health atHome; Ottawa; On-site; CAD 44,480 - 47,517; Full time

Benefits offered by this job

Attractive compensation packages

Defined benefit pension plan

Valuable development opportunities

Job summary

A regional health organization is seeking a Care Coordinator in Ottawa, Ontario. You will be responsible for assessing patient care needs, providing access and referrals to services, and coordinating home and community care delivery. The ideal candidate holds a relevant degree and has at least two years of related experience. The position offers competitive salary and a commitment to equity and inclusion in the workplace.

Qualifications

• Registered with the College of Nurses of Ontario or equivalent.
• Two years of related professional experience preferred.

Responsibilities

• Assess and determine patient care needs and eligibility.
• Develop individualized care and service plans.
• Coordinate delivery of home and community care services.
• Document case details per Champlain policies.

Skills

Verbal and written communication skills

Listening and facilitation skills

Relationship building skills

Computer software knowledge

Education

Registered Nurse (BScN or diploma)

Degree in Physiotherapy

Degree in Occupational Therapy

Degree in Social Work

Degree in Speech Therapy

Degree in Foods and Nutrition

Job description

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

Primary Responsibilities

• Completes comprehensive patient assessments using a validated assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needs
• Assesses the patient’s and caregiver’s understanding of, and learning needs related to diagnosis, treatment, available resources, illness adjustment, and coping mechanisms
• Assists patient and caregiver in setting appropriate goals (individual, joint, short or long term)
• Collaborates with patient, caregiver and the care team to develop an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes
• Coordinates the delivery of Home and community care services to patients and their caregivers
• Coordinates vendor and resource utilization involving medical equipment, supplies and services
• Facilitates understanding and cooperation among members of the patient’s multidisciplinary healthcare team; communicates with members of the patient’s health care team to maximize patient outcomes
• Initiates and authorizes the implementation of the care plan through contracted providers
• Provides regular reports to Physicians, service providers, patients, caregivers and other authorized parties as required
• Case documentation in accordance with Ontario Health atHome Champlain policies

Team/Department: Central Ottawa Civic

FTE: 1.0

Length of Temporary Assignment: January 29, 2027

Starting Salary: $44.480 to $47.517

Affiliation: ONA

Reporting to: Manager, Patient Services

Office Location: Labelle

Required Qualifications

• Registered Nurse (BScN or diploma) and registered with the College of Nurses of Ontario; or
• Degree or diploma in Physiotherapy and registered with the College of Physiotherapy of Ontario; or
• Degree or diploma in Occupational Therapy and registered with the College of Occupational Therapy of Ontario; or
• Degree in Social Work and registered with the Ontario College of Social Workers and Social Service Workers; or
• Degree in Speech Therapy and registered with the College of Audiologists and Speech-Language Pathologists of Ontario; or
• Degree in Foods and Nutrition or equivalent and registered with College of Dietitians of Ontario.
• Related professional experience (community based experience preferred) which is normally attained over a period of two years

Preferred Qualifications

• Works with diverse patient groups with varying levels of comprehension and language capability
• Manages difficult conversations/situations such as advance care planning and goals of care in a healthy and effective manner
• Works effectively in both a team environment and independently as required
• Verbal and written communication skills to establish working relationships and maintain a wide range of partners (doctors, nurses, social workers, etc.) within the healthcare community
• Listening and facilitation skills to work with patients and their caregivers
• Diplomacy in dealing with sensitive and/or confidential issues
• Relationship building skills to develop and maintain health and community stakeholder partnerships.
• Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Outlook, etc.)
• A valid driver’s license and access to a vehicle is required
• Vulnerable Sector Check completed within the last six months

Hours of Work

Mon - Fri : 8:30 am to 4:40 pm

Benefits

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: $44.480 to $47.517

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

All applications will be reviewed; however, only those selected for an interview will be contacted. Ontario Health atHome Champlain welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in any aspects of the selection process.

Ontario Health atHome has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

This job posting is for an existing vacancy.