Care Team Scheduler & Coordinator

ParaMed; London; Hybrid; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Health benefits

Education allowance

Employee Assistance Program

Exclusive offers

Celebration and Recognition programs

Job summary

ParaMed is seeking an administrative professional to join our team in Ontario. The role involves coordinating staff assignments to patients, creating care schedules, and maintaining accurate data in our systems.

You will interact with funders, staff, patients and families with a focus on courteous communication and compassionate service. Prior scheduling experience and strong computer skills are valued in this part-time position.

Qualifications

• One year administrative or office experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to communicate effectively both orally and in writing.
• Compassion and empathy when interacting with patients and families.

Responsibilities

• Assign appropriate staff to patients based on factors including times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally to calls and electronic communication from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Customer service

Communication

Computer literacy

Scheduling experience

Tools

Microsoft Office

Job description

ParaMed is seeking an administrative professional to join our team in Ontario. The role involves coordinating staff assignments to patients, creating care schedules, and maintaining accurate data in our systems.

You will interact with funders, staff, patients and families with a focus on courteous communication and compassionate service. Prior scheduling experience and strong computer skills are valued in this part-time position.