Care Coordinator — Patient Intake & Clinic Admin

Socket.dev; Oakville; On-site; CAD 22,000 - 30,000; Part time

Job summary

Lifemark Health Group, via Waterdown Physiotherapy in Oakville, Ontario, is seeking a Care Coordinator to deliver friendly, professional administrative support and ensure smooth patient intake and clinic operations.

In this part-time, permanent role, you will handle calls, scheduling, payments, data entry, and communications with patients and funders, contributing to a high-quality patient experience within a national healthcare network.

Qualifications

• High School Diploma, G.E.D. or equivalent.
• Strong organizational and multitasking skills in a busy environment.
• Experience in a physiotherapy or private health care clinic is an asset.
• Excellent verbal and written communication and interpersonal skills.
• Computer savviness and data entry skills.
• Flexible and adaptable to change.
• Ability to start with minimal supervision.
• Post-secondary education in Medical Office Administration or related field is an asset.

Responsibilities

• Answer phones, greet patients, and provide excellent customer service.
• Capture detailed intake information on first visits and during treatment.
• Assist patients with paperwork to ensure accuracy.
• Coordinate scheduling and maintain patient records.
• Process payments and manage insurance claims.
• Handle data entry and billing for funders.
• Manage couriers and incoming/outgoing mail and faxes.
• Support Care Coordinator Manager and Clinic Director.

Skills

Customer service

Administrative support

Communication

Data entry

Multitasking

Microsoft Office

Education

High School Diploma, G.E.D. or equivalent

Post secondary education in Medical Office Administration or related field considered an asset

Job description

Lifemark Health Group, via Waterdown Physiotherapy in Oakville, Ontario, is seeking a Care Coordinator to deliver friendly, professional administrative support and ensure smooth patient intake and clinic operations.

In this part-time, permanent role, you will handle calls, scheduling, payments, data entry, and communications with patients and funders, contributing to a high-quality patient experience within a national healthcare network.