Capital Markets Transformation Consultant

Sia; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Sia Partners is seeking a Senior Consultant to drive productivity, efficiency, and transformation within our Financial Services practice in Toronto. You will translate strategic priorities into structured execution, documenting processes and measuring outcomes across Capital Markets.

The role emphasizes process mapping, documentation standards, and collaboration with stakeholders to deliver tangible improvements and governance artifacts. Hybrid work model in Toronto is available.

Qualifications

• 5+ years of experience in business analysis, process improvement, operations, or a related discipline within financial services.
• Proven ability to analyze and document complex business processes and translate them into clear, structured deliverables.
• Strong proficiency with process mapping and visualization tools such as Visio, Lucidchart, or Miro.
• Strong proficiency with Microsoft Excel, PowerPoint, and Word.
• Excellent written and verbal communication skills, with the ability to tailor communication to different audiences.
• Strong project management discipline and ability to manage multiple priorities under tight timelines.

Responsibilities

• Develop and maintain comprehensive process documentation, including workflows, Standard Operating Procedures (SOPs), desktop procedures, and RACI matrices.
• Create detailed process maps using tools such as Visio, Lucidchart, or Miro to visualize end-to-end business processes.
• Establish documentation standards and templates to drive consistency across transformation initiatives.
• Partner with subject matter experts and business stakeholders to validate processes and ensure documentation accurately reflects current practices.
• Gather, analyze, and document business and system requirements.
• Define success metrics and KPIs to measure initiative outcomes, operational performance, and process improvements.
• Track deliverables, dependencies, milestones, and risks across multiple concurrent workstreams.
• Maintain project artifacts including status reports, action logs, decision registers, and other governance materials.
• Identify and escalation issues and risks proactively, providing recommended mitigation strategies.
• Support broader productivity, efficiency, and transformation initiatives across Capital Markets.
• Contribute to continuous improvement opportunities by identifying process gaps, inefficiencies, and opportunities for standardization or automation.

Skills

Business analysis

Process improvement

Operations

Documentation

Requirements gathering

KPIs & metrics

Cross-functional collaboration

Stakeholder communication

Documentation standards

Tools

Visio

Lucidchart

Miro

Job description

Sia Partners is seeking a Senior Consultant to drive productivity, efficiency, and transformation within our Financial Services practice in Toronto. You will translate strategic priorities into structured execution, documenting processes and measuring outcomes across Capital Markets.

The role emphasizes process mapping, documentation standards, and collaboration with stakeholders to deliver tangible improvements and governance artifacts. Hybrid work model in Toronto is available.