Cannabis Retail Shift Lead — Inspire Teams & Service

StratCann Services Inc.; Winnipeg; Hybrid; CAD 21,000 - 28,000; Part time

Job summary

Canna Cabana in Winnipeg, Manitoba is seeking a Part-Time Shift Leader to join our team at 1225 St. Mary’s Rd, Unit #51, St Vital. The role requires leadership, reliability, and a passion for customer service in a fast-growing cannabis retailer.

You will recruit and train staff, maintain a clean, inviting store, and deliver exceptional customer experiences while upholding brand standards and local compliance. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Must already have, or be able to quickly obtain, Smart Choices Cannabis certification
• Must provide a copy of clean Criminal Background Check prior to start date
• Demonstrated leadership skills and at least 1-2 years’ retail supervisory experience
• A valid First Aid certification is considered an asset
• Experience working with similar brands/products (not necessary, but an asset)
• Ability to work nights, holidays and weekends and different locations
• Ability to develop and train staff through positive coaching and feedback
• Strong organization and problem-solving skills
• Excellent written and oral communication skills
• Flexible schedule (weekdays, weekends and evenings)
• A passion for customer service excellence

Responsibilities

• Take the initiative: recruit, coach, and train top talent in an emerging new industry to ensure your team educates and informs their customers.
• Live the culture: deliver a knowledgeable, genuine, and exceptional customer experience.
• Have an eye for detail: ensure the store is inviting, spotless, and well merchandised.
• Share your passion: as the resident expert on our products, you ensure excellent staff training and development.
• Build the brand: create a welcoming environment for customers and engage with communities where we operate.
• Make it happen: use problem-solving and collaboration to achieve the seemingly impossible.
• Aspire for operational excellence: develop processes, oversee inventory, monitor trends and audits.

Skills

Leadership

Customer service

Staff training

Communication

Time management

Education

Smart Choices Cannabis

Post-secondary education in a related field

Tools

MS Office

POS systems

Job description

Canna Cabana in Winnipeg, Manitoba is seeking a Part-Time Shift Leader to join our team at 1225 St. Mary’s Rd, Unit #51, St Vital. The role requires leadership, reliability, and a passion for customer service in a fast-growing cannabis retailer.

You will recruit and train staff, maintain a clean, inviting store, and deliver exceptional customer experiences while upholding brand standards and local compliance. Flexibility for nights, weekends, and holidays is required.