Cannabis Retail Experience Specialist

Sundial; Edmonton; On-site; CAD 21,000 - 28,000; Part time

Job summary

Nova Cannabis is seeking experienced Part-Time Customer Experience Representatives at our Value Buds Namao location in Edmonton, Alberta. You will greet customers, educate them on cannabis products, and support store operations while promoting a positive shopping experience.

Ideal candidates have 2+ years in customer service and retail/hospitality, with a High School Diploma and Cannabis certifications preferred.

Qualifications

• Minimum 2 years of customer service experience.
• Minimum 2 years of retail and/or hospitality experience.
• Cannabis, liquor or healthcare experience is preferred.
• High School Diploma or equivalent.
• CannSell certification/ SellSafe / Qualified Cannabis Worker Certificate (QCW).
• Must complete and pass a Criminal Record Check.
• Working knowledge of regulations pertaining to selling cannabis in the applicable province.

Responsibilities

• Greet customers and build relationships to understand needs.
• Educate customers about cannabis products, strains and consumption methods.
• Promote our culture and brand via merchandising and promotions.
• Process customer transactions on the POS and adhere to cash/Loss Prevention procedures.
• Maintain product knowledge and monitor inventory.

Skills

Customer service

Retail experience

Communication skills

Education

High School Diploma

CannSell certification / SellSafe / QCW

Job description

Nova Cannabis is seeking experienced Part-Time Customer Experience Representatives at our Value Buds Namao location in Edmonton, Alberta. You will greet customers, educate them on cannabis products, and support store operations while promoting a positive shopping experience.

Ideal candidates have 2+ years in customer service and retail/hospitality, with a High School Diploma and Cannabis certifications preferred.