Canada Client Onboarding & Implementation Specialist

Distro; Quebec; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Vensure Employer Solutions in Canada is seeking a Client Implementation Specialist to guide new clients through the full implementation lifecycle and ensure ongoing success and satisfaction with our HR technology and services.

You will configure client shells and dashboards in Prism HRIS, manage multiple implementations, run initial payrolls, and coordinate with internal teams to tailor payroll, HR, and benefits for each client.

Qualifications

• HR/Payroll Outsourcing and/or PEO industry knowledge required.
• HRIS/CRM/Systems experience.
• Payroll & Tax subject matter knowledge.
• Analytical skills.
• Time management skills.
• Excellent written and verbal communications.
• Project management skills.
• Problem solving skills.
• Office Product knowledge.

Responsibilities

• Completes Client shell set up and dashboard creation in Prism (HRIS) for new clients.
• Manages multiple client implementations, runs first payroll(s), and trains newly onboarded clients.
• Acts as a liaison between internal stakeholders.
• Responsible for developing and executing implementation project plan.
• Consults with clients to determine payroll, HR, and benefit needs and recognize Client business concerns to recommend and implement an appropriate solution.
• Maintains Client Space (CRM) by updating milestones, tasks, and other related items.
• Works with Business Consultant to initiate the Client Implementation process.
• Reviews and audits Client payroll and HR data for accuracy.
• Responsible for understanding our Service Types and Service Model, to better facilitate Client transition to the ongoing Service Model.

Skills

HR Outsourcing

HRIS/CRM

Payroll Tax

Analytical

Time management

Communication

Project management

Problem solving

Office software

Education

Associate degree

3 years experience

Tools

Prism HRIS

Job description

Vensure Employer Solutions in Canada is seeking a Client Implementation Specialist to guide new clients through the full implementation lifecycle and ensure ongoing success and satisfaction with our HR technology and services.

You will configure client shells and dashboards in Prism HRIS, manage multiple implementations, run initial payrolls, and coordinate with internal teams to tailor payroll, HR, and benefits for each client.