CAN Team Leader - Alberta

Mountain Group; Edmonton; On-site; CAD 19,000 - 28,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount

Job summary

Mountain Warehouse is seeking a part-time CAN Team Leader in Alberta, based at South Edmonton Centre. The role combines leadership with hands-on retail responsibilities, focusing on delivering exceptional customer service, visual merchandising, and efficient operations.

You will guide a team to meet targets, manage stock, and ensure a welcoming shopping environment. The position offers a monthly performance bonus and employee discounts, with a permanent part-time schedule.

Qualifications

• Confident and passionate leader with ability to motivate teams.
• Experience in all areas of retail including stock control and VM.

Responsibilities

• Lead and develop retail team to exceed targets.
• Uphold shop floor standards, stock presentation and organisation.
• Drive sales and KPI performance through coaching and leadership.
• Deliver exceptional customer service and represent the Mountain Warehouse brand.

Skills

Leadership

Team development

Customer service

Visual merchandising

Stock control

Communication

Health & safety

Job description

CAN Team Leader - Alberta

Application Deadline: 6 November 2026

Department: Canada Retail

Employment Type: Permanent - Part Time

Location: South Edmonton Centre (SEC)

Compensation: CA$17.00 / hour

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We're looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer. Strong stockroom experience is preferred, with the ability to process delivery quickly and accurately.

Key Responsibilities

Leadership & Team Development:

• Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
• Drive continuous growth by coaching, training, and mentoring your team.
• Keep your team informed and engaged through clear, open communication.
• Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

• Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
• Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
• Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
• Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

• Motivate your team to meet and exceed sales targets and KPIs.
• Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

• Set the standard for exceptional customer service and ensure it’s delivered consistently.
• Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism.
• Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

• Passionate about delivering outstanding customer service.
• A confident and reliable motivator, with a talent for inspiring others.
• Experienced in all areas of retail, from stock control to visual merchandising.
• A strong communicator who can engage at all levels and provide constructive feedback.
• Proactive and results-driven, with a track record of setting and achieving goals.
• Approachable, trustworthy, and a natural team player.
• Skilled at problem-solving within company guidelines and policies.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDCAN