CAN Sales Assistant - Ontario

Mountain Warehouse; Burlington; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Vacation pay 6%

Uniform allowance

Job summary

Mountain Warehouse Canada is seeking a customer-focused associate at Mapleview in the Canada Retail department. You will contribute to daily store operations, engage with customers to understand needs, and help deliver an outstanding shopping experience.

Join a team that values collaboration, initiative, and clear communication, while supporting promotions and display setups to drive sales and customer satisfaction.

Qualifications

• Experience in retail customer service.
• Strong communication skills, both in person and over the phone.
• Team-oriented with a proactive, problem-solving mindset.

Responsibilities

• Collaborate with colleagues to maintain an inclusive, supportive store environment.
• Assist in daily store operations and ensure accurate transactions.
• Engage with customers to understand needs and offer tailored solutions.

Skills

Customer service

Communication

Teamwork

Sales motivation

Job description

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Department: Canada Retail

Location: Mapleview (MAP)

Compensation: CA$17.95 / hour

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.

INDCAN