(CAN) Stocking 2 Team Lead

Walmart Canada Corp; Calgary; Hybrid; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada Corp in Calgary, AB is hiring for a Backroom and Unloading Supervisor role. You will lead backroom operations, assist on the sales floor, and mentor associates while delivering high customer service and ensuring task completion.

You will coordinate with the Stocking Coach and Store Management, supervise schedules, run daily huddles, and train team members. The position starts at a base hourly rate of $19.25, reflective of local wages and responsibilities.

Qualifications

• Customer service experience preferred.
• Ability to lead and mentor associates.
• Experience coordinating tasks and priorities.

Responsibilities

• Greet customers and promote products/services to facilitate purchases.
• Coordinate tasks and priorities with the Stocking Coach and Store Management.
• Maintain backroom appearance and merchandising displays.
• Lead daily team huddles and communicate goals to the team.
• Ensure security of high-ticket merchandise and perform daily audits.
• Review schedules with People Lead.
• Provide training and feedback to associates.
• Support recruiting and hiring of new associates.
• Support GTA/Workday tasks and management.

Skills

Customer service

Leadership

Merchandising

Communication

Training

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-310 SHAWVILLE BLVD S E, CALGARY, AB T2Y 3S4, Canada

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