(CAN) Stocking 2 Team Lead

Walmart Canada; St. Albert; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in St. Albert, AB is seeking an associate to assist in backroom and unloading operations, respond to inquiries, and develop associates through teaching and training.

Plan and execute department activities based on workload and assist on the salesfloor as required. You will provide excellent customer service, coordinate tasks with the Coach and Store Management Team, maintain merchandise presentation, lead daily huddles, and ensure safety and security of high-value items.

Qualifications

• Age - 16 or older
• Ability to greet customers in a polite and friendly manner
• Willingness to learn and train associates

Responsibilities

• Provide excellent customer service by assisting customers, promoting products, locating merchandise and resolving issues.
• Coordinate task completion with coaches and store management and assist on the salesfloor as needed.
• Maintain backroom presentation, merchandising displays and safe stocking practices.
• Lead daily huddles, communicate updates, set goals and track productivity with the team.
• Secure high-ticket merchandise, perform daily audits and ensure areas are locked when not in use.
• Review schedules with People Lead and participate in training opportunities.
• Contribute to a safe, clean, hazard-free work environment and complete safety logs.
• Complete GTA/Workday tasks and support management; assist with recruiting and onboarding.

Skills

Customer Service

Teamwork

Communication

Job description

Position Summary

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

Important Note

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