(CAN) Stocking 2 Team Lead

Walmart Canada; Montreal (administrative region); On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking a motivated associate leader to assist in backroom and unloading department processes, respond to issues, and develop associates through teaching and training. Ensure a high level of customer service while completing tasks efficiently.

Plans and executes department activities based on workload and operational needs, and assists on the salesfloor as required, coordinating with coaches and store management to drive performance and safety.

Qualifications

• Age - 16 or older.
• Willingness to learn and develop associates.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product/services.
• Coordinate task completion with coaches and store management.
• Assist in backroom layout, merchandising, and safety routines.
• Lead daily team huddles and communicate updates to the team.
• Ensure security of high-ticket items and complete daily audits.
• Review schedules with People Lead and support recruitment and hiring.

Skills

Customer service

Communication

Training

Team coordination

Tools

Workday

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6140 Boul Henri-Bourassa E, Montreal-Nord, QC H1G 5X3, Canada

Important Note:

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