(CAN) Self Checkout Attendant (LC)

Walmart; St. Catharines; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in St. Catharines is seeking a Self-Checkout Attendant to assist customers with transactions and maintain the self-service area. The ideal candidate should provide excellent customer service and be 18 years or older. This role is essential for enhancing customer loyalty and ensuring a smooth shopping experience.

Qualifications

• Must be 18 years or older.
• Successfully completed required training to handle alcohol products.

Responsibilities

• Assist customers with self-service transactions.
• Maintain a clean and organized self-service area.
• Educate customers on using self-service options.

Skills

Customer service skills

Knowledge of self-service technology

Job description

Position Summary... A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What you'll do...

1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2 Educating customers on the correct and efficient use of self-service options, when applicable.
3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4 Observing the activities of a customer to determine when and if assistance is needed.
5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6 Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8 Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

420 Vansickle Rd, St. Catharines, ON L2S 0C7, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

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