(CAN) Self Checkout Attendant

Walmart Canada Corp; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Self-Checkout Attendant, where you'll play a vital role in enhancing the shopping experience for customers. Your responsibilities will include assisting customers with self-service transactions, ensuring the area remains tidy and organized, and promoting various company programs. This position offers an opportunity to develop your customer service skills in a dynamic environment. If you enjoy interacting with people and have a keen eye for detail, this role is perfect for you. Be part of a team that values exceptional service and customer loyalty.

Qualifications

• Strong customer service skills to assist shoppers effectively.
• Ability to maintain cleanliness and organization in the self-service area.

Responsibilities

• Assist customers with self-checkout transactions and provide guidance.
• Maintain a clean and organized self-service area.

Skills

Customer Service

Attention to Detail

Communication Skills

Job description

Position Summary...

A Self-Checkout Attendant assists customers in processing transactions through the self-service area(s) and provides exceptional customer service to ensure a positive shopping experience and foster customer loyalty, while maintaining high standards of customer service by adhering to Wal-Mart's Basic Beliefs and values.

What you'll do...

1. Keep the area neat, clean, and organized, free of fixtures, debris, foreign objects, and liquids.
2. Educate customers on the correct and efficient use of self-service options, when applicable.
3. Promote company-sponsored programs, such as credit card services, product protection, and charity initiatives, when applicable.
4. Observe customer activities to determine when assistance is needed.
5. Politely explain reasons for interventions or quality checks during self-service transactions, reassuring customers that these are normal protocol.
6. Respond to EAS alarms and complete the "Failure to Deactivate" Log as needed.
7. Call the Customer Service Manager if the self-service area is low on cash or has technical issues.
8. Return Scan & Go scanners to their designated location after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 951 RUE DU MARCHE CENTRAL, BLOC 2 MONTREAL, QC H4N 1K2, Canada

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