(CAN) Self Checkout Attendant

Walmart Canada Corp; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers in self-service transactions. This position offers a chance to develop skills in customer service within a fast-paced retail environment and ensure a positive shopping experience.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on using self-service options.
• Assist customers with transactions in the self-service area.
• Manage cash flow for the self-service areas.

Skills

Customer Service

Communication

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7600 Boul Viau, Saint-Leonard, QC H1S 2P3, Canada

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