(CAN) Self Checkout Attendant

Walmart Canada Corp; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

Walmart Canada is looking for a Self-Checkout Attendant to assist customers during transactions and maintain a positive shopping environment. This role emphasizes customer service and organization to enhance customer loyalty and ensure smooth operations in the self-service area.

Qualifications

• Ability to assist customers efficiently and maintain a clean environment.
• Strong communication skills for explaining service options.

Responsibilities

• Assist customers with transactions at the self-service area.
• Maintain area cleanliness and organization.
• Educate customers on self-service options.

Skills

Customer service

Communication

Problem-solving

Job description

Position Summary...

A Self-Checkout Attendant assists customers in processing transactions through the self-service area(s) and provides exceptional customer service to ensure a positive shopping experience and foster customer loyalty. The role involves maintaining exemplary customer service by adhering to Wal-Mart's Basic Beliefs and values.

What you'll do...

1. Keep the area neat, clean, and organized, free of fixtures, debris, foreign objects, and liquids.
2. Educate customers on the correct and efficient use of self-service options, when applicable.
3. Promote company sponsor programs such as credit card services, product protection, and charity initiatives, when applicable.
4. Observe customer activities to determine when assistance is needed.
5. Explain the reasons for self-service interventions and quality checks politely, reassuring customers that these are normal protocol.
6. Respond to EAS alarms and complete the 'Failure to Deactivate' Log as needed.
7. Call the Customer Service Manager if the self-service area is low on cash or has technical issues.
8. Return Scan & Go scanners to their designated places after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 951 RUE DU MARCHE CENTRAL, BLOC 2 MONTREAL, QC H4N 1K2, Canada

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