(CAN) General Merchandise Team Lead

Walmart Canada; Ottawa; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada, located at 2210 Bank St, Ottawa, ON, is seeking a General Merchandise Team Member to help lead department activities, serve customers, and ensure tasks are completed efficiently on the sales floor.

You will participate in team huddles, assist in scheduling and staffing, and support training and development of associates while maintaining a safe, clean store environment.

Qualifications

• Provide excellent customer service to shoppers.
• Lead and coordinate daily tasks for General Merchandise.
• Assist on the sales floor and support store management.
• Maintain store presentation and merchandise displays.

Responsibilities

• Provide excellent customer service and assist with product promotion.
• Coordinate task completion and delegate daily priorities.
• Monitor department presentation and merchandising standards.
• Communicate with associates and lead team huddles at shift start.
• Schedule reviews and support coverage across store areas.
• Identify training opportunities and develop associates.
• Support safety and housekeeping compliance in the workplace.

Skills

Customer Service

Team Leadership

Merchandising

Communication

Training & Development

Job description

Position Summary

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2210 Bank St, Ottawa, ON K1V 1J5, Canada

Important Note

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