(CAN) General Merchandise Team Lead

Walmart Canada; Saint-Leonard; On-site; CAD 2,483,296 - 3,536,815; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Saint-Leonard, QC is hiring for a General Merchandise Associate to contribute to customer service excellence, department leadership, and merchandising execution on the sales floor. The role involves coaching associates, coordinating tasks, and supporting store management in daily operations.

Minimum wage starts at $21.85 per hour, with responsibilities centered on greeting customers, promoting products, resolving issues, and maintaining a safe, well-presented store environment.

Qualifications

• Age – 16 or older

Responsibilities

• Assist in leadership of General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training.
• Plan and execute department activities based on workload and operational functions and assist on the sales floor as required.
• Provide excellent customer service by greeting customers, promoting products/services, locating merchandise and assisting with purchase decisions.
• Coordinate task completion and delegate daily Customer Availability tasks under guidance from General Merchandise Coach and Store Management.
• Assess department presentation and merchandising displays; implement changes as needed to improve appearance.
• Lead daily team huddles, communicate updates, set goals, and track productivity.
• Review schedules, assign coverage, and support availability tasks across store areas.
• Identify training opportunities and develop associates through teaching and feedback.
• Maintain a safe, clean, hazard-free environment following company policies, including safety logs and secure displays.

Skills

Customer service

Leadership

Merchandising

Communication

Job description

Position Summary...

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

• Age – 16 or older

Preferred Qualifications...

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7600 Boul Viau, Saint-Leonard, QC H1S 2P3, Canada

Important Note

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