General Merchandise Team Lead

Walmart Canada; Hawkesbury; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Hawkesbury is seeking an entry-level Stores Associate to assist in General Merchandise leadership, respond to inquiries, and develop associates through teaching and training. You will help drive customer service, merchandising, and daily task completion across departments.

The role emphasizes leading team huddles, coordinating schedules, and contributing to a safe, clean work environment while supporting coaching and recruitment efforts.

Qualifications

• Minimum age 16 or older.
• Excellent customer service and problem solving.
• Availability to work shifts at Walmart Canada.
• Willingness to learn and follow store policies.

Responsibilities

• Provide excellent customer service by greeting customers and promoting products.
• Coordinate daily tasks and delegate to associates.
• Assist with merchandising and store appearance.
• Lead daily huddle and communicate updates to the team.
• Support scheduling and coverage across departments.
• Assist in training and growth conversations with associates.
• Ensure safety and cleanliness in work areas.
• Support recruiting and onboarding of new associates.

Skills

Customer service

Communication

Team leadership

Training

Job description

Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1550 CAMERON ST, HAWKESBURY, ON K6A 3S5, Canada

Important Note

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