(CAN) Fashion Team Lead

Walmart Canada; Bathurst; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Bathurst NB is seeking a fashion department lead to assist in directing the Fashion areas, manage department processes, coach associates, and ensure excellent customer service while maintaining task completion. The role involves merchandising, scheduling, and supporting store operations on the sales floor.

The position emphasizes leadership development, daily team huddles, and collaboration with the Coach and People Lead to promote growth and performance.

Qualifications

• Experience delivering high-level customer service in a retail setting.
• Ability to lead and coach associates to meet department goals.
• Merchandising knowledge to maintain attractive product displays.
• Strong communication and teamwork skills.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Coordinate task completion and daily priorities from the Coach and Store Management Team.
• Monitor fashion department presentation and implement merchandising changes.
• Lead daily team huddles, share updates, and track productivity.
• Assist with scheduling, coverage, and training opportunities for associates.
• Support safety, cleanliness, and proper display fixtures on the sales floor.
• Support recruiting and onboarding of new associates.

Skills

Customer service

Leadership

Merchandising

Communication

Job description

Position Summary

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.15.

Le taux horaire minimum pour ce poste débute à 19.15.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

900 ST ANNE ST, BATHURST, NB E2A 6X2, Canada

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